Summary
Overview
Work History
Education
Skills
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Languages
Timeline
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Enow Clarisse

Dubai,United Arab Emirates

Summary

Fashion-focused Retail Sales Associate with over four years of experience in customer-facing roles at top international brands. Skilled in styling, trend awareness, and building strong client relationships. Demonstrated ability to provide personalized fashion and footwear recommendations, contributing to customer satisfaction and brand loyalty. Eager to transition into a fashion styling or image consulting role, bringing hands-on retail expertise and an eye for style.

Overview

8
8
years of professional experience

Work History

Sales Associate

ECCO SHOES
Dubai
01.2024 - 04.2025
  • Deliver premium customer service, focusing on personalized fit, comfort, and style guidance for footwear and accessories.
  • Educate clients on ECCO's comfort technology and materials, aligning recommendations with customer needs.
  • Assist in maintaining high visual merchandising standards, ensuring displays highlighted current trends and collections.
  • Drive repeat business through one-on-one service and after-sale follow-ups.
  • Collaborate with store team to exceed monthly sales targets by offering tailored product solutions.

Sales Representative

Skygen Trading LLC( Tennis Shop.AE)
Dubai
02.2023 - 01.2024
  • Sold high-performance tennis and activewear, advising customers on fit, function, and on-court style.
  • Educated clients on fabric technologies and how they enhance athletic performance.
  • Styled athletes and brand influencers for projects, photoshoots and events, considering movement, silhouette, and confidence.
  • Created sport-lifestyle looks blending athletic and streetwear styles.
  • Fostered strong customer relationships through exceptional service.

Sales Associate

Apparel Group
Abu Dhabi
07.2019 - 10.2022
  • Provided fashion-forward styling advice and outfit coordination for customers of all ages and body types.
  • Assisted in maintaining appealing visual merchandising aligned with brand standards and seasonal trends.
  • Contributed to monthly sales targets by offering personalized recommendations and upselling techniques.
  • Handled customer queries and built strong client relationships to drive repeat visits.
  • Worked closely with visual merchandisers and store managers to enhance brand image in-store.
  • Handled cash transactions accurately to avoid discrepancies.

Customer Service Representative

Mobile Telephone Network(MTN)
Douala
02.2017 - 08.2018
  • Efficiently managed inbound customer inquiries on telecommunications services, billing, and account management across phone, email, and chat platforms.
  • Excelled in resolving customer complaints, achieving positive outcomes, and bolstering customer loyalty.
  • Diligently documented interactions and escalated intricate issues to senior staff, ensuring seamless service continuity.
  • Instrumental in enhancing customer satisfaction by 10% through unwavering professionalism and expedited problem-solving.

Education

Diploma -

Catholic University Institute Of Buea
Cameroon
/2015 - /2018

High school diploma -

CEGET
Douala, Cameroon
/2015 -

Skills


  • Product knowledge
  • Fashion & Footwear Styling
  • Trend Awareness & Visual Merchandising
  • Personalized Customer Experience
  • Styling for Body Types & Occasions
  • Wardrobe Building & Colour Coordination
  • Upselling & Product Education
  • Brand Representation
  • Time Management & Teamwork


Languages

English
French

Timeline

Sales Associate

ECCO SHOES
01.2024 - 04.2025

Sales Representative

Skygen Trading LLC( Tennis Shop.AE)
02.2023 - 01.2024

Sales Associate

Apparel Group
07.2019 - 10.2022

Customer Service Representative

Mobile Telephone Network(MTN)
02.2017 - 08.2018

Diploma -

Catholic University Institute Of Buea
/2015 - /2018

High school diploma -

CEGET
/2015 -

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Enow Clarisse