ERIC MATUNDA
Dubai,UAE
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work history
Restaurant waiter
La Terrazza Italian Restaurant
Dubai, UAE
2022.10 - 2023.12
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Practiced healthy and safety measures to comply with regulations.
- Polished glasses and cutlery to pristine standards.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Voter Registration Assistant
Independent Electoral And Boundaries Commission
Kakamega, Kenya
2022.01 - 2022.08
- Receive and respond to questions from the public with regard to voter registration and the voting process.
- Assist in coordinating the people, materials and equipment necessary to implement the election.
- Assist with maintaining and updating the voters’ list.
- Perform the duties of an election official at the Elections Centre, Ballot Return Stations and other election-related events and locations, as required.
- Assist with election communications.
- Performs all other duties as assigned by the Clerk/Director of Legislative Services for the conduct of the election.
Education
Bachelor of Science in Agricultural Biotechnology - Agriculture
University of Eldoret
Kenya 2016.09 - 2021.11
High School Diploma - Secondary Education
Shikunga high school
Kenya 2012.02 - 2015.11
Skills
- Food safety
- Effective communication skills
- Attentive listening skills
- Multitasking
- Problem-solving skills
- Resilience
- Social perceptiveness
- Ability to remain calm
- Fine dining experience
- Table setting
Personal Details
Nationality: Kenyan
Visa Status: Visit
Religion : Christian
Languages
English
Fluent
Swahili
Native
Affiliations
- Playing Soccer
- Travelling
- Watching Movies
References
References available upon request.
Timeline
Restaurant waiter
La Terrazza Italian Restaurant
2022.10 - 2023.12
Voter Registration Assistant
Independent Electoral And Boundaries Commission
2022.01 - 2022.08
Bachelor of Science in Agricultural Biotechnology - Agriculture
University of Eldoret
2016.09 - 2021.11
High School Diploma - Secondary Education
Shikunga high school
2012.02 - 2015.11