ERIC SSEZI
Abu Dhabi,AZ
Summary
Accomplished Security Guard with over 5 years of experience in healthcare environments, providing robust security measures to safeguard people, property, and assets. Adept at monitoring surveillance systems, responding to emergencies, and implementing loss prevention strategies. Seeking to leverage expertise in loss prevention as a Loss Prevention Officer at Marriott Hotels to ensure the safety and security of both guests and staff while proactively mitigating risks and losses.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Hospital Security Guard
MEDICLINIC HOSPITAL
Abu Dhabi, Central
01.2021 - Current
- Ensure the safety of a 203-bed healthcare facility through vigilant surveillance and rapid threat response, protecting over 500 patients in a secure environment.
- Manage access control to restricted areas by verifying credentials and enforcing policies, ensuring compliance and safety throughout the facility.
- Conduct regular surveillance checks utilizing CCTV and on-foot patrols to proactively identify and mitigate potential security threats, safeguarding hospital assets and individuals.
- Respond to an average of 15 emergency situations monthly, maintaining composure to effectively minimize disruptions during medical incidents and security breaches.
- Detect and report suspicious activity, leading to a notable reduction in theft and significantly enhancing overall security.
- Enhance patient and visitor experience through exceptional customer service, achieving a 20% increase in satisfaction as indicated by feedback surveys.
CCTV Control Room Operator
Al- Wakra Hospital-HMC Project.
Doha, Al- Wakra
06.2015 - 03.2020
- Monitored a comprehensive network of 150+ cameras across multiple hospital departments, achieving an impressive 98% surveillance uptime for rapid incident response.
- Collaborated effectively with security personnel, providing real-time support during emergencies and promptly identifying unauthorized individuals.
- Contributed significantly to the protection of over $8 million in high-value medical equipment and pharmaceuticals.
- Acknowledged for exceptional commitment and impactful contributions towards the hospital's security objectives.
Waiter
Golf Course Hotel Limited
Kampala, Central
12.2010 - 12.2014
- Delivered exceptional service by anticipating guest needs and customizing beverage offerings.
- Upsold menu items, driving a 10% increase in monthly food and beverage sales.
- Fostered clear communication with kitchen and bar staff to guarantee order accuracy and minimize service delays, earning acclaim for efficiency.
Education
Higher National Diploma - Hotel Management
HOTEL AND TOURISM TRAINING INSTITUTE
Jinja- Uganda 08.2007 - 09.2010
Skills
- Loss Prevention Strategies
- Risk Mitigation and Asset Protection
- Surveillance System Operation (CCTV)
- Emergency Response and Crisis Management
- Security Protocols Development
- Access Control and Visitor Management
- Inventory Control and Loss Prevention
- Incident Investigation and Reporting
- Strong Communication and Conflict Resolution
- Patient confidentiality understanding
Certification
Licensed Security Guard- Private Security Business Department (PSBD)- Abu Dhabi.01/Dec/2023 -01/Dec/2025.
CPR/AED and First Aid Certification- American AED/CPR Association.15/ Sept/2023- 15/Sept/2025
Languages
English
Fluent
Swahili
Native
Arabic
Elementary
References
References available upon request.
Timeline
Hospital Security Guard
MEDICLINIC HOSPITAL
01.2021 - Current
CCTV Control Room Operator
Al- Wakra Hospital-HMC Project.
06.2015 - 03.2020
Waiter
Golf Course Hotel Limited
12.2010 - 12.2014
Higher National Diploma - Hotel Management
HOTEL AND TOURISM TRAINING INSTITUTE
08.2007 - 09.2010
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