ERICCA MAI GUILLERMO
Al Rashidiyah Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Pharmacy Assistant
Serena Pharmacy
05.2023 - 05.2024
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
Sales Associate
SM Mall Cauayan
06.2021 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Counter Person
Jollibee
05.2020 - 03.2021
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Supported other departments as needed, demonstrating flexibility and adaptability in various roles within the organization.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
Education
TVL-COOKERY - Food Preparation
Luna National High School
Philippines 04.2021
Skills
- Computer Literacy
- Time Management
- Communication
- Customer Service
- Interpersonal Communication
- Attention to Detail
- Teamwork
- Flexibility
Personal Information
Nationality : Filipino
Age : 20 Years Old
Marital Status : Single
Visa Status : Visit Visa
Languages : Tagalog and English
Timeline
Retail Pharmacy Assistant
Serena Pharmacy
05.2023 - 05.2024
Sales Associate
SM Mall Cauayan
06.2021 - 04.2023
Counter Person
Jollibee
05.2020 - 03.2021
TVL-COOKERY - Food Preparation
Luna National High School
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