ERIC NANA ADDO
FOOD SERVICE WORKER(WAITER)
ABU DHABI
Summary
Organized Waiter with experience in Food service restaurant ,hotel environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Food Waiter
ADNEC SERVICES LLC
ABU DHABI
11.2022 - Current
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Food Waiter
ADNH COMPASS
ABU DHABI
12.2021 - 11.2022
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
Hotel Waiter
GOLDEN TULIP HOTEL
KUMASI
07.2017 - 11.2021
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Garnished completed orders and arranged foods to please customers.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Verified accuracy and quality of orders before delivery.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Maintained clean and safe work environment.
Education
High School Diploma -
DOMPOASE SENIOR HIGH
ADANSI NORTH 10.2014 - 05.2017
Skills
Food spoilage prevention
Menu memorization
To-go order preparation
Guest relations management
Food running
Guest relations
Food preparation and safety
Order accuracy
Accomplishments
- Achieved best worker through effectively helping with customer satisfaction.
- Achieved best worker by completing excellent customer satisfaction with accuracy and efficiency.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Timeline
Food Waiter
ADNEC SERVICES LLC
11.2022 - Current
Food Waiter
ADNH COMPASS
12.2021 - 11.2022
Hotel Waiter
GOLDEN TULIP HOTEL
07.2017 - 11.2021
High School Diploma -
DOMPOASE SENIOR HIGH
10.2014 - 05.2017