Detailed Sales Manager with expertise overseeing successful revenue streams and recognizing areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Sales Relationship Manager
Sherwood International Properties
Dubai , UAE
07.2023 - Current
Handled a large portfolio of rental properties, providing effective management.
Provided outstanding levels of customer care, communicating effectively and professionally to develop positive company reputation.
Verified completion of legal formalities prior to closing dates.
Showed residential properties and explained features, value and benefits of available homes.
Fielded client complaints and issues about community.
Guided homebuyers and sellers through process of short sales.
Collated detailed property information and organised photo shoots.
Professionally represented sellers in complex negotiation with prospective buyers.
Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
Developed close relationships with area realtors and promoted builders to boost referral network.
Recruited and trained high-achieving sales and lettings staff, providing regular mentoring to improve team performance.
Created a more efficient record-keeping system, leading to tint.me savings in leasing approval process.
Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
Sales and Marketing Manager
Asteco Watkins
Dubai, UAE
12.2020 - 06.2021
Acted as listing agent for brokers.
Managed and rented out rental properties.
Collated detailed property information and organised photo shoots.
Showed residential properties and explained features, value and benefits of available homes.
Fielded client complaints and issues about community.
Verified completion of legal formalities prior to closing dates.
Generated lists of properties compatible with buyers' needs and financial resources.
Ensure adherence of leases and contracts.
Created estate agent and buyer incentives and strategies with other agents, builders and buyers.
Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
Guided homebuyers and sellers through process of short sales.
Wrote contracts between buyers and sellers and ensured adherence.
Assisted clients with corporate relocation services.
Professionally represented sellers in complex negotiation with prospective buyers.
Developed close relationships with area realtors and promoted builders to boost referral network.
Counselled new buyers to enhance sales opportunities.
Communicated with builders and engineers about how to sell new houses.
Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
Answered phone calls and emails from potential and existing customers.
Coordinated appointments with prospective buyers to showcase houses and plots.
Real Estate Consultant
City Heights Properties
Dubai, UAE
12.2019 - 12.2020
Assisted clients with corporate relocation services.
Counselled new buyers to enhance sales opportunities.
Ensure adherence of leases and contracts.
Verified completion of legal formalities prior to closing dates.
Key Account Manager
AXA Insurance Gulf BSC
Dubai, UAE
09.2008 - 12.2019
Consistently met client satisfaction goals, identifying areas in which the client may require aid and proposing solutions.
Kept up with changes in insurance markets to accurately answer client questions and give suitable recommendations.
Implemented new business development strategies to increase client base and bolster revenue.
Provided ongoing support and training to insurance claims team members, offering constructive feedback to maintain excellent service standards.
Managed and supervised agency operations, guiding team in day-to-day business functions.
Cut company operating budgets through improved staffing, resourcing and inventory management.
Collected and logged client experience feedback, identifying areas for improvement to grow company performance.
Negotiated contracts and maintained strict legal compliance with terms and conditions.
Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
Guided clients on correct coverage limits based on analysis of risk factors.
Employed industry knowledge to create insurance policies aligned with client specifications.
Controlled costs with frequent evaluation of expenditures and agency requirements.
Developed strategies to expedite payments and customer resolutions.
Handled insurance queries from quotation stage to renewal.
Trained staff in insurance product and service promotion, boosting sales and exceeding quotas.
Reviewed new insurance products from carriers to determine suitability for client needs.
Met with key clients, assessing insurance plan performance and identifying adjustment needs.
Monitored financial market trends, analysing and identifying risks to inform business forecasts.
Education
Bachelor of Science - Industrial Technology
Baliuag State University
Philippines
06.2002 - 05.2004
Skills
Sales office management
Idea generation
Superb time management
Customer acquisition and retention
Communication and engagement techniques
Brand-building strategies
Sales pipeline management
Territory sales management
Excel proficiency
Rapport and relationship building
Market intelligence
Customer rapport
Team oversight
Lead generation
Profit and revenue-generating strategies
Sales territory growth
Sales and market development
Energetic
Persuasive negotiations
Languages
English
Fluent
Timeline
Sales Relationship Manager
Sherwood International Properties
07.2023 - Current
Sales and Marketing Manager
Asteco Watkins
12.2020 - 06.2021
Real Estate Consultant
City Heights Properties
12.2019 - 12.2020
Key Account Manager
AXA Insurance Gulf BSC
09.2008 - 12.2019
Bachelor of Science - Industrial Technology
Baliuag State University
06.2002 - 05.2004
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