Erika Marie Cerdena
Dubai
Summary
A diligent and trustworthy professional with a background in executing administrative tasks, demonstrating a positive work ethic, and displaying meticulous attention to detail in every task.
I aim to enhance the company's success by leveraging my professional skills and business acumen. I'm dedicated to serving the organization with unwavering determination, applying the knowledge and skills gained through work experience, and seeking further exposure in the field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR and ADMIN OFFICER
ABAMI CONSULTANCY & TRAINING
05.2022 - Current
- Keep track of team members' attendance using Zoom and Harvest Timesheet for recording and monitoring purposes
- Update and maintain leave balances and schedules on Asana and Yomly (Emirates HR).
- Handle new visa applications, renewals, and cancellations
- Manage official personnel papers, including visas, labor cards, and group medical insurance.
- Personnel Records: Maintain comprehensive personnel files, including CVs, offer letters, appraisals, NOCs, etc
- Keep track of the resources pool and maintain a tracker on Asana
- Prepare Team Annual letters with Key Performance Indicators (KPIs)
- Record team members' attendance at learning events.
- Facilities Management: Ensure the office facilities are tidy and organized
- Manage office telephone and Wi-Fi functionality and handle bill payments
- Oversee periodic office maintenance (AC, lights, plants, etc.)
- Maintain petty cash for funding facilities and team needs
- Manage company assets, both in the office and those lent out for remote work.
- Handle office trade license and insurance applications and renewals
- Registering clients through the portal and maintaining records of client registration details.
- Manage staff medical insurance applications, renewals, and cancellations
- Set up virtual meetings and ensure seamless operation when working remotely
- Arrange meetings and appointments as needed
- Organize team events, celebrations, and staff annual tickets
- Coordinate and maintain good relationships with external service providers
- Coordinate travel and accommodation for program delivery
- Manage company vehicles' registration and DARB/Salik toll
- Screen and transfer inbound calls and emails, and welcome walk-in guests
- Book daily tasks for the Transport Officer
- Handle other duties assigned by Partners and CEO.
OFFICE ADMINISTRATOR cum ACCOUNTS ASSOCIATE
KIRINTEC INTERNATIONAL DMCC
05.2020 - 11.2021
- Proficient in handling invoice processing through SAGE 50 accounts
- Offering administrative support to various teams within the office and across other Group entities
- Processing multi-currency purchase invoices, including verification
- Managing daily reception duties such as handling guests, deliveries, mail, and coordinating office opening and closing
- Overseeing office services and procurement
- Handling the management and reconciliation of office petty cash
- Coordinating travel arrangements for employees, including booking overseas and UK travel, flights, hotels, taxis, etc
- Communicating with companies and suppliers to ensure accurate billing practices and resolving any discrepancies.
EXECUTIVE SECRETARY cum RECEPTIONIST
EMIRATES HOUSE GROUP LLC
06.2019 - 05.2020
- Guide visitors to the relevant personnel and office
- Respond to, screen, and redirect incoming telephone calls
- Maintain a neat and well-presented reception area equipped with essential stationery and materials
- Furnish basic and precise information in person, as well as through phone and email
- Collect, categorize, and distribute daily mail and deliveries
- Procure supplies for the front office and monitor stock inventory
- Revise calendars and organize meetings
- Establish and uphold an organized filing system
- Oversee the daily, weekly, and monthly schedules, coordinating new meetings and appointments for the Managing Director.
ADMIN ASSISTANT cum BILLING & COLLECTION OFFICER
HAVANA TRANSPORT SERVICE CORP.
01.2016 - 12.2018
- Organize and encode trip tickets for all clients
- Collaborate with the Officer in Charge to update trip statuses for each client
- Communicate with clients to facilitate check-ins
- Generate weekly and monthly billing statements for clients
- Collect check payments from clients
- Deposit all received payments into the bank
- Prepare weekly and monthly collection summary reports
- Provide reports on collections to the President on a weekly and monthly basis
- Undertake additional responsibilities as assigned by the HR/Admin Manager and the President.
COORDINATOR cum BILLING CLERK
ART NATURE PHILIPPINES INCORPORATED
10.2012 - 07.2015
- Generate and organize weekly billing for contractors
- Calculate delay and rejection charges incurred by contractors
- Assess the proficiency of contractors' ventilators
- Track the delivery status of hair pieces to contractors
- Compile and file crucial documents, including memoranda and letters
- Undertake additional duties as delegated by the Contractors Management Manager and General Manager.
Education
Internship -
Ford Motor Company Philippines
Santa Rosa Laguna, Philippines10.2011
Diploma in Office Management -
Laguna Science and Technology College
San Pedro Laguna, Philippines01.2011
Skills
- Organizational Skills
- Microsoft Office
- Written Communication
- Attention to Detail
- Problem-Solving
- Decision-Making
- Computer Skills
- Interpersonal Skills
- Logistics Coordination
- Interpersonal Communication
Certification
- SAGE 50 Level 1 Computerized Accounting, 1 Training Organization, UK, 05/01/20
- Office Admin to an Administrative Leader, Blue Ocean Training and Consultancy, Dubai UAE, 06/01/21
Personal Information
- Age: 33
- Nationality: Filipino
- Marital Status: Married
Timeline
HR and ADMIN OFFICER
ABAMI CONSULTANCY & TRAINING
05.2022 - Current
OFFICE ADMINISTRATOR cum ACCOUNTS ASSOCIATE
KIRINTEC INTERNATIONAL DMCC
05.2020 - 11.2021
EXECUTIVE SECRETARY cum RECEPTIONIST
EMIRATES HOUSE GROUP LLC
06.2019 - 05.2020
ADMIN ASSISTANT cum BILLING & COLLECTION OFFICER
HAVANA TRANSPORT SERVICE CORP.
01.2016 - 12.2018
COORDINATOR cum BILLING CLERK
ART NATURE PHILIPPINES INCORPORATED
10.2012 - 07.2015
Internship -
Ford Motor Company Philippines
Diploma in Office Management -
Laguna Science and Technology College
Similar Profiles
Kshama SandeepKshama Sandeep
Director at Glowmind Training Consultancy Pvt. Ltd.Director at Glowmind Training Consultancy Pvt. Ltd.
Chloe HetarakaChloe Hetaraka
Coporate Contract Facilitator at Front-Line Training Consultancy LimitedCoporate Contract Facilitator at Front-Line Training Consultancy Limited
Jestoni Roby FrancoJestoni Roby Franco
Business Development Officer at Grab Philippines - SPS Training and Consultancy/IMPACTBusiness Development Officer at Grab Philippines - SPS Training and Consultancy/IMPACT