ERNESTO JR MENESES PEDROSA
Al Fujairah City,UAE
Summary
To obtain a challenging position that provides me opportunities to exploit my knowledge and extensive development skills to the extreme levels of my ability and to continually upgrade myself to the highest levels of expertise enabling the organization to achieve its target and growth.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Private Boat Captain / Private Car Driver
Jauan Salem Establishment
Fujairah / Dubai / Abu Dhabi, United Arab Emirates
03.2023 - 03.2024
- Performed detailed and assessments to manage risks, hazards, inclement or dangerous weather conditions.
- Delegated and managed duties of Captain + crew members.
- Oversaw vessels' daily routine including scheduling trips watch rotas, crew organization. Maintaining smooth operations for maximum guest and crew satisfaction.
- Ensured all operational aspects of vessels complied with safety policies and maritime law to minimize potential risks and hazards.
- Directed deck and bridge watch activities to maintain adequate supervision.
- Operated ship radar and electronic charts to verify location and navigation data.
- Navigated vessels safely into and out of ports and through channels and straits.
- Inspected equipment regularly to maintain good working order.
- Transmitted and received routine and emergency information with shore stations and other ships.
- Thoroughly inspected vehicles prior to driving to ensure safety and road worthiness.
- Upheld positive brand image with all external interactions by delivering exceptional customer service.
- Cleaned and sanitised car interiors ahead of delivery to customers.
- Confidently drove variety of vehicles including manual, automatic and electric.
- Assisted warehouse staff as required by picking, packing, sorting, loading and unloading.
Shop In-Charge / Sales Executive / Fishing Boat
Ocean Wave Tackle Yacht Rental L.L.C
Dubai
03.2020 - 01.2023
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Adjusts content of sales presentations by studying type of sales outlet or trade factor
- Focuses sales efforts by studying existing and potential volume of dealers
- Submits orders by referring to price lists and product literature
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.7
- Recommends changes in products, service, and policy by evaluating results and competitive developments.8
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Sales Executive
Angler's UAE
Dubai
04.2019 - 01.2020
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
- Boat Driver's Licence No
- 2
- Adjusts content of sales presentations by studying type of sales outlet or trade factor
- F100020122
- Focuses sales efforts by studying existing and potential volume of dealers
- Issue Date : 10-04-2023
- Submits orders by referring to price lists and product literature
- Exp Date : 10-04-2023
- Keeps management informed by submitting activity and results reports, such as daily call reports
- Navigation Area: UAE weekly work plans, and monthly and annual territory analyses
- Licence Category: 12m
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.7
- Recommends changes in products, service, and policy by evaluating results and competitive developments.8
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Provides historical records by maintaining records on area and customer sales
- Contributes to team effort by accomplishing related results as needed.
Shop In-charge
Al Bahri Diving and Hunting Equipment Trading
Khor'fakkan, United Arab Emirates
03.2018 - 03.2019
- Built and maintained excellent rapport with patients and loved ones.
- Led staff to improve patient care through valuable coaching, teaching and mentoring.
- Provided excellent care with focus on patient safety, comfort and dignity.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
- Supported physicians and consultants with tests and procedures.
- Performed patient evaluations and developed care plans in alignment with needs.
- Recruited and hired individuals to add depth, expertise and talent to healthcare team.
- Determined and implemented nursing standards and structures for better patient care practices.
- Carried out sales visits to current and prospective customers.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Achieved exceptional client satisfaction feedback and ratings.
- Analysed sales to identify top-performing products.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
Sales executive / Shop In-charge
Blue Waters Marine
Al Fujairah City, United Arab Emirates
01.2015 - 02.2018
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Managed client relationships from early stages of sales process through to post-sales
- Fostered positive relationships with customers to enhance loyalty and retention.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Maintained contact with customers throughout sales and pre-delivery process.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Established and maintained positive, profitable client relationships through superb communication.
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Understood customer needs to craft exceptional sales journeys.
Sales Executive
PATCHI LLC
Fujairah
04.2012 - 12.2015
- Welcomes customers by greeting them; offering them assistance.
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Generated new leads and opportunities to maximise revenue.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Maintained contact with customers throughout sales and pre-delivery process.
Education
Some College (No Degree) - Computer Science
ASIAN INSTITUTE of COMPUTER STUDIES
Bulacan 06.2008 - 04.2010
Skills
- Languages: MICROSOFT OFFICE (ms word, ms excel, ms PowerPoint), VISUAL BASIC, ASSEMBLER, JAVA, VISUAL
- C, CISCO NETWORKING (packet tracer)
- Operating Systems: OS-VS Windows 95, Windows XP, Windows Vista and Windows 7
Timeline
Private Boat Captain / Private Car Driver
Jauan Salem Establishment
03.2023 - 03.2024
Shop In-Charge / Sales Executive / Fishing Boat
Ocean Wave Tackle Yacht Rental L.L.C
03.2020 - 01.2023
Sales Executive
Angler's UAE
04.2019 - 01.2020
Shop In-charge
Al Bahri Diving and Hunting Equipment Trading
03.2018 - 03.2019
Sales executive / Shop In-charge
Blue Waters Marine
01.2015 - 02.2018
Sales Executive
PATCHI LLC
04.2012 - 12.2015
Some College (No Degree) - Computer Science
ASIAN INSTITUTE of COMPUTER STUDIES
06.2008 - 04.2010
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