ESENTUR ABDULMANAP
Dubai,UAE
Summary
Accomplished professional with extensive expertise in strategic planning, compliance, and cross-functional team collaboration. Demonstrates proficiency in export and import, CRM, and real estate transaction coordination. Adept at financial and tax management, digital marketing, social media strategies, and public relations campaigns. Skilled in HR and talent acquisition, project management, event planning, and business networking. Proven track record in market analysis, sales strategy development, new business generation, and product launch expertise. Fluent in multiple foreign languages with a strong background in budgeting and finance management. Career goal: to leverage comprehensive skills to drive organizational success and innovation.
Overview
16
16
years of professional experience
16
16
years of post-secondary education
Work history
Country Representative Coordinator
Yokosun Arabia
Dubai, Dubai
03.2023 - 04.2025
- Manage end-to-end import and logistics operations from China, including shipment coordination, customs clearance, regulatory documentation, and delivery optimization across UAE borders.
- Develop and implement customs clearance and forwarding strategies, ensuring full compliance with local and international trade laws.
- Handle customs procedures, documentation, tariffs, duties, licenses, and MOHAP/MoIAT clearances, maintaining strong relationships with regulatory authorities including Chamber of Commerce and Free Zone entities.
- Successfully executed the launch and establishment of a mainland sister company (FZ LLC), leading all aspects of registration, licensing, HR onboarding, PRO services, and financial structuring.
- Provide ongoing operational and administrative support to ensure seamless business continuity and smooth sales execution in domestic and international markets.
- Monitor import/export data and logistics KPIs to assess performance, trends, and compliance efficiency.
- Supervise and coordinate all incoming shipments, providing real-time updates to internal stakeholders and partners.
- Identify and engage potential partnerships in Xiamen, Fujian (China) through strategic networking and on-ground representation.
- Represent the brand at industry events and expos, promoting Yokosun’s values and forming strategic B2B connections.
- Lead market research and analysis, identifying business growth opportunities and cultural integration strategies.
- Actively manage and collaborate with social media influencers and content creators to increase brand visibility and consumer trust in the UAE market.
- Assessed risk factors whilst devising contingency plans for unforeseen circumstances.
- Coordinated logistics for visiting personnel from head office, ensuring seamless visit experiences.
- Identified potential partnerships through frequent networking within the community.
Sales & Operation Coordinator - Opening Support
Shanyraq Properties LLC
Dubai, United Arab Emirates
06.2024 - 12.2025
- Company Overview: Dubai, United Arab Emirates
- Sales Transaction Management– Oversee end-to-end processes for sales transactions, from reservations through closing, managing documents like Reservation Forms –RF, Sales and Purchase Agreements –SPA, and Expressions of Interest –EOIs). Track installment schedules, ensuring timely follow-ups with clients and teams.
- Financial Oversight– Manage commission collection and work with finance on invoicing and commission distribution. Support budgeting efforts and optimize expenses for sales and marketing activities.
- Developer Collaboration– Build strong relationships with developers for insights on new project launches, inventory updates, and event coordination for launches and open houses.
- Marketing and Digital Support– Assist with digital marketing strategies to promote listings and update property listings across portals (e.g., Bayut, Property Finder, Dubizzle), monitoring lead quality and verifying listings.
- Client and Internal Communication– Act as the main contact for client inquiries and sales progress updates, addressing issues promptly and aligning cross-departmental communication between sales, marketing, and finance teams.
- Compliance and Documentation– Ensure compliance with DLD regulations, handle VAT submissions, and manage RERA forms, Trakheesi permits, and QR codes for advertisements. Maintain CRM records for accurate reporting and follow-ups.
- Reporting and Analytics– Track key sales metrics, prepare monthly and quarterly performance reports, analyze market trends, and assess lead-to-sale conversions for process improvement.
- Dubai, United Arab Emirates
- Negotiated contracts with suppliers for cost-effective procurement.
- Facilitated communication between teams for seamless collaboration.
- Organised meetings and presentations to share company updates.
- Developed strategies to improve overall productivity.
- Maintained documentation, aided in easy retrieval of information.
- Improved operational efficiency through regular process reviews.
- Coordinated complex operational procedures for efficient workflow.
- Assisted in recruitment and training of new staff members.
- Identified bottlenecks in the workflow, implemented corrective measures.
- Streamlined processes by implementing innovative methods.
- Managed internal communications through email and memos to deliver announcements.
- Managed databases and information systems, maintaining accurate and accessible records.
- Monitored processes and proposed recommendations for improvements.
- Scheduled meetings to discuss progress of projects and tasks.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Designed and implemented training to further develop staff based on business goals.
Admin Coordinator
Blue Collection Real Estate LLC
07.2022 - 03.2024
- Company Overview: United Arab Emirates
- Assisting the team in managing administrative tasks related to off-plan projects, such as organizing project files and documentation, preparing reports and presentations, and maintaining project schedules
- Closed more than 150 deals within 3 month and successfully handled all documents from A–Z
- Hit the target of 6 mil AED of net commission
- Assisting in the preparation and distribution of Sales Offers, contracts, and other legal documents. –PMA's, NDA's, KYC's, SPA's, Reservation Forms)
- Providing support in preparing marketing materials, including brochures, flyers, and digital media
- Assisting in the management of client relations, including responding to queries, addressing concerns, and facilitating meetings and briefing presentations
- Managing and maintaining a client database and preparing reports with details of deals, contracts, and payments
- Providing assistance and support to real estate administrators in the process of handling sales, leasing and rental activities
- Supporting Agents with after-sales operation and reconciliation of payments with Developers and Clients
- Preparing and adding listings to Ads portals –Homeoverseas, Avito, Prian.ru, Mercury)
- Providing, assisting, and guiding clients and businesses to establish and register their company with the relevant authorities and obtain any necessary permits and licenses. –RAKEZ
- Help businesses develop business plans that outline the company's goals, objectives, strategies, and operations
- Ensure that the business complies with all the legal requirements, such as tax laws, labor laws, and industry-specific regulations
- Help businesses manage their finances by setting up accounting systems, preparing financial statements, and creating budgets
- Help businesses find the right location and set up their office or store, opening private and corporate Bank Accounts. Emirates NBD, FAB Bank
- United Arab Emirates
Human Resources & General Accountant
Provision Accounting & Taxation
Dubai
12.2020 - 06.2022
- Company Overview: Dubai, United Arab Emirates
- Create and distribute guidelines and FAQ documents about company policies by using Odoo ERP
- Gather payroll data like bank accounts and working days in Odoo
- Reconcile accounts payables and receivables
- Handling Expenses Report assigned by Senior Accountant
- Handling Bookkeeping of assigned Clients
- Cost Control and Inventory Management
- Data Entry in QuickBooks
- Creating Pre-Forma Invoice and Quotations in Odoo
- Handling Petty Cash of the company
- Preparing Budget and Cash Flow Forecast
- Computing taxes and prepare tax returns
- Prepare reports and presentations on HR-related metrics like total number of hires by department
- Develop Learning & Development Trainings
- Conduct the entire recruitment process to enable selection of quality talent for vacant positions within defined timelines that includes conducting employment checks prescreening and interviews
- Utilizes search engines, job portals and accredited headhunting agencies to find suitable candidates for available vacancies in an efficient and cost effective manner
- Set up interviews for all vacancies, with a selected interview panel, and provides feedback to the Managing Partner and update the candidate of the outcome
- Conduct Departmental interview for the mid-level and senior vacancies along with the interview panel, and provide recommendations to the Managing Partner, obtain their decision and inform the candidate
- Prepare conditional offer for selected candidate based on successful employment checks and verify the offer with the compensation structure
- Inform prospective colleagues about visa documentation, joining formalities and relocation and hiring policies and ensures smooth arrival of the colleagues within stipulated date
- Administrate joining formalities of the new hires ensuring that all the documentation provided by the new hire is accurate and up-to-date and coordinates with government relations team to finalize new hire immigration requirements
- Dubai, United Arab Emirates
Sales & HR Executive
Provision Accounting & Taxation
Dubai
07.2020 - 06.2022
- Company Overview: Dubai, United Arab Emirates
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media using SEO and CRM
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Dubai, United Arab Emirates
Outlet Supervisor IRD and ADD
JA Resorts & Hotels
Dubai
07.2019 - 05.2020
- Company Overview: Dubai, United Arab Emirates
- Upselling and identification of additional revenue opportunities
- Maintained and adhere to billing policies and procedures
- Accurate and timely delivery of orders to guests
- Allocate tasks to the team to ensure all duties carried out thoroughly and on time
- Coaching existing team members
- Perfect knowledge of the SOP
- Performed additional duties within F&B department
- Performed duties in the absence of Manager and Assistant Manager
- Dubai, United Arab Emirates
F&B Team Leader
Jumeirah Group
Dubai
01.2018 - 04.2019
- Company Overview: Dubai, United Arab Emirates
- Dubai, United Arab Emirates
Guest Services Associate
Fairmont Bab Al Bahr
Abu Dhabi
01.2017 - 12.2017
- Company Overview: Abu Dhabi, United Arab Emirates
- Abu Dhabi, United Arab Emirates
Team Leader
Ntde
Dubai
12.2013 - 07.2016
- Company Overview: Dubai, United Arab Emirates
- Highlight your accomplishments, using numbers if possible.
- Increased overall profit by 10–15%
- Consistently met and exceeded personal sales targets
- Set a team sales budgets, assigned territories and targets
- Undertook staff reviews, briefing and training
- Monitored sales statistics and controlled stock levels and ordering
- Producing staff routes and handling customer inquiries and complaints
- Greeting and advising customers and taking reservations
- Preparing and presenting staffing/sales reports and keeping statistical and financial records
- Handling administration and paperwork and making improvements to the running of the business and developing the restaurant
- Dubai, United Arab Emirates
Supervisor Operations
SIAR Research and Consulting Group
Bishkek
10.2010 - 11.2013
- Company Overview: Bishkek, Kyrgyzstan
- Bishkek, Kyrgyzstan
Field Researcher
Nato
Bishkek
01.2010 - 10.2013
- Company Overview: Bishkek, Kyrgyzstan
- Bishkek, Kyrgyzstan
Event & Procurement Manager
Business Association JIA
Bishkek
09.2010 - 07.2012
- Company Overview: Bishkek, Kyrgyzstan
- Bishkek, Kyrgyzstan
Education
Bachelor's degree - Economics
International Ataturk Alatoo University
Bishkek/Kyrgyzstan 09.2007 - 07.2012
High school diploma - 11 years of General Education
Secondary School
09.1996 - 05.2007
Skills
- Strategic Planning & Compliance
- Export & Import
- CRM
- Real Estate Transaction Coordination
- Financial & Tax Management
- Cross-Functional Team Collaboration
- Digital Marketing & Social Media
- Administrative Management
- HR & Talent Acquisition
- Project & Event Management
- Analytical & Data-Driven
- Logistics coordination
Accomplishments
- Employment of the Month and Year
- Envoy Award from Aldar Group
- Conde de Nast - best traveler's choice
Languages
English
Fluent
Russian
Native
Turkish
Upper intermediate
German
Elementary
Arabic
Beginner
Custom
Team Leader, International Federation of Red Cross and Red Crescent Societies, 03/2003, 06/2007, Community Health, Emergency Health, First Aid, Climate-smart disaster, risk reduction, International Humanitarian Law
Affiliations
- F&B Explorer, Travelling, Camping, Plants and Landscaping, Volunteering, New Studies
Timeline
Sales & Operation Coordinator - Opening Support
Shanyraq Properties LLC
06.2024 - 12.2025
Country Representative Coordinator
Yokosun Arabia
03.2023 - 04.2025
Admin Coordinator
Blue Collection Real Estate LLC
07.2022 - 03.2024
Human Resources & General Accountant
Provision Accounting & Taxation
12.2020 - 06.2022
Sales & HR Executive
Provision Accounting & Taxation
07.2020 - 06.2022
Outlet Supervisor IRD and ADD
JA Resorts & Hotels
07.2019 - 05.2020
F&B Team Leader
Jumeirah Group
01.2018 - 04.2019
Guest Services Associate
Fairmont Bab Al Bahr
01.2017 - 12.2017
Team Leader
Ntde
12.2013 - 07.2016
Supervisor Operations
SIAR Research and Consulting Group
10.2010 - 11.2013
Event & Procurement Manager
Business Association JIA
09.2010 - 07.2012
Field Researcher
Nato
01.2010 - 10.2013
Bachelor's degree - Economics
International Ataturk Alatoo University
09.2007 - 07.2012
High school diploma - 11 years of General Education
Secondary School
09.1996 - 05.2007
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