ESLAM MAHMOUD HUSSAIN
Dubai
Summary
To seek a challenging professional Service job opportunity in Customers service, Retail and Fashion in industries that will enable me to utilize my skills and to enhance my career growth as a valuable team member in the growth of the enterprise. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
2XL HOME DÉCOR
05.2023 - 03.2024
- Welcome and advice costumers
- Actively listen to and encourage customers using appropriate selling skills to match the customer’s needs
- Ensure high levels of customer satisfaction through excellent sales service - Assess customers’ needs and provide assistance and information on product features - Welcome customers to the store and answer their queries - Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis - “Go the extra mile” to drive sales - Maintain in-stock and presentable condition assigned areas - Actively seek out customers in store - Remain knowledgeable on products offered and discuss available options - Process POS (point of sale) purchases - Cross sell products
Sales Executive
TOMMY HALFIGER SHARJAH
01.2022 - 02.2023
- Greeting customers with delight and smile
- Served and assisted customers
- Maintain the company Image to the highest standards
- Ordered, managed and stocked shelves
- Locates potential customers
- Schedules meetings with clients
- Delivers presentations on the company's products and services
- Resolves customer concerns and inquiries
- Prepares and analyzes sales reports and data
- Conducts market research
Sales Executive
JACK & JONES CAIRO
03.2018 - 12.2021
- Locates potential customers
- Schedules meetings with clients
- Delivers presentations on the company's products and services
- Resolves customer concerns and inquiries
- Prepares and analyzes sales reports and data
- Conducts market research
Education
University of Ain shams
Skills
- Languages: Personality:
- Arabic: Native
- English: Fluent Active Self Motivated
- Responsible Flexible
- Team worker
- Personal Skills:
- Quality and productivity improvement
- Public relations
- Able to work in multicultural environment
- Emotinal intelligence
- Well-developed in listening skills
- Ability to work under pressure
- Conflict resolution
- Excellent time management
- Negotiating skills
- Multitasking and priorities work
- Proficient in
- Microsoft Office (Word, Excel PowerPoint) Windows
- Creating and overseeing marketing company
- Social Perceptiveness
- Cash Handling Accuracy
- Customer Service
- Money Handling
- Product Promotion
- Product and Service Sales
- Money Transfer Systems
- Time Management
- Excellent People Skills
- Multitasking Strengths
- Dispute Mediation
- Adapt to Diverse Groups
- Stocking and Replenishing
- Languages: Personality:
- Sales Expertise
- Sales Training
- Cash Register Operation
- Guest Relations
- Inventory Tracking
- Sales Trends
- Verbal Communication
- Dining Area Maintenance
- Verbal and Written Communication
- Speaking Clearly
- Conflict Resolution
- Retail Loss Prevention
- Cleaning Techniques
- Product Recommendations
- B2B Sales and Customer Service
- Negotiation Tactics
- Folding Clothes
- Sales Goal Attainment
- Inventory Control Procedures
- Product Guidance
- Merchandising Proficiency
- Personal Shopping
- Territory Assignments
- Furniture Layout
- Acquire New Business
- Facility Tours
- Presentations and Demonstrations
- Item Fittings
- Credit and Cash Transactions
- Jewelry Personalization
- Meeting Deadlines
- Shipment Processing
- New Teller Training
- Key Account Generation
- POS System Operations
- Strategic Planning
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Project Management Institute
- Institute of Electrical and Electronics Engineers
- Rotary International
- International Council of Nurses
- Society of Human Resource Management
- National Association of Social Workers
- Association for Computing Machinery
Certification
- CPSP - Certified Professional Sales Person
Timeline
Sales Associate
2XL HOME DÉCOR
05.2023 - 03.2024
Sales Executive
TOMMY HALFIGER SHARJAH
01.2022 - 02.2023
Sales Executive
JACK & JONES CAIRO
03.2018 - 12.2021
University of Ain shams
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