Esra Mohamed Ahmed
Abu Dhabi
Summary
Dedicate Emirates Transportation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Student Transportation
Emirates Transportation
Abu Dhabi
03.2021 - Current
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Supported student learning objectives through personalized and small group assistance.
- Delivered clerical support by handling range of routine and special requirements.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Arabic Teacher
Abu Bakr Al-Razi Primary School
Khartoum
10.2019 - 10.2021
- Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management.
- Created and executed various daily assignments to prepare [Number] students for final exam.
- Used [Software] to monitor and record student progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
Arabic Teacher
Abu Hawa Primary School
Khartoum
01.2017 - 10.2019
- Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management.
- Created and executed various daily assignments to prepare [Number] students for final exam.
- Used [Software] to monitor and record student progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Arts - Diploma in Arabic Language
Al Neelain University
Khartoum - Sudan 10.2015
Bachelor of Arts - Bachelor of Arabic Language
Al Neelain University
Khartoum - Sudan 09.2014
Skills
- Flexible and Adaptable
- G-Suite
- Self-Motivated
- Decision-Making
- Interpersonal Communication
- Active Listening
- MS Office
- Data Entry
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Written Communication
- Organization and Time Management
Timeline
Student Transportation
Emirates Transportation
03.2021 - Current
Arabic Teacher
Abu Bakr Al-Razi Primary School
10.2019 - 10.2021
Arabic Teacher
Abu Hawa Primary School
01.2017 - 10.2019
Bachelor of Arts - Diploma in Arabic Language
Al Neelain University
Bachelor of Arts - Bachelor of Arabic Language
Al Neelain University
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