Seasoned professional with focus on strategic leadership and organizational transformation. Expertise in driving operational efficiency and fostering innovation through collaborative approaches. Proven track record of delivering impactful results in complex environments.
Overview
9
9
years of professional experience
Work history
Director General Office Director
Federal Authority For Government Human Resources
Dubai, United Arab Emirates
08.2025 - Current
Orchestrated large-scale change management initiatives, facilitating seamless transitions during restructuring.
Championed strategic direction by establishing clear organisational goals and fostering continuous improvement.
Streamlined internal processes, significantly improving efficiency and effectiveness across divisions.
Increased entity visibility through high-profile public relations campaigns and marketing strategies.
Established and maintained key partnerships to drive mutual growth opportunities.
Managed risk factors effectively.
Coordinated large-scale projects with successful outcomes, leading cross-functional teams to meet objectives.
Director General Office Manager
Dubai Customs
Dubai , UAE
02.2024 - 08.2025
Acted as main point of contact for Director General, expertly addressing concerns and queries.
Coordinated operations to integrate and align with outside departments and official policies.
Drove positive change by establishing clear objectives aligned with applicable legislation and policies.
Oversaw security policies and clearance assessments to minimise loss or damage to critical assets.
Liaised with local authorities to address concerns and build mutually-satisfactory solutions.
Supervised work of staff to achieve objectives.
Evaluated documents, briefs and reports submitted by subordinate staff and managers.
Regulated departmental administrative and financial activities to maintain total compliance with regulations.
Controlled operations at executive director level to consistently meet functional and performance requirements.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
Handled conflicts and complaints with strong problem-solving and mediation skills.
Maintained high standards of accuracy and quality in data entry and record.
Managed high volumes of correspondence with excellent record-keeping and minimal response times.
Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
Created and submitted progress reports to upper management.
Updated office management on team's activities and progress at weekly meetings.
Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
Managed projects within strict deadlines and budget constraints.
Scheduled staff and delegated assignments to adequately cover operational and project requirements.
Maintained high standards of accuracy and quality in data entry and recordkeeping.
Worked to facilitate positive, productive working environments through reliable administrative support.
Associate Project Manager
Ministry of Cabinet Affairs
Dubai, United Arab Emirates
03.2022 - 01.2024
Handled and organized events including: The World Government Summit, the Cabinet Meetings for the UAE, The Annual Meetings of UAE Government, The UAE Leadership Programs, The Government Exchange Program, The UAE Future Coders and The World Economic Forum Prepared, monitored and maintained event budgets.
Coordinated all details and activities for World Government Summit, Annual Government Meetings and World Economic Forum.
Forged working relationships with suppliers and negotiated purchasing conditions.
Facilitated communication and collaboration across departments.
Defined project scope, guidelines, milestones and task allocation to establish and maintain clear progress plans.
Reduced costs by allocating site resources and subcontractors for strict budget controls.
Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
Planned and efficiently organised activities, details and timelines for events.
Paid and settled with vendors, venues, staff and contracted services.
Oversaw preparation and management of event budgets, delivering at or below projected costs.
Managed event budgets of up to ensuring cost-effective resourcing and planning.
Senior Support Analyst
Prime Minister's Office
Dubai , UAE
06.2021 - 03.2022
Senior Procurement Officer
Prime Ministers Office UAE
Dubai, UAE
10.2019 - 06.2021
Handled the day-to-day running of events, ensuring high levels of productivity and progression.
Analysed departmental documents for appropriate distribution and filing.
Carried out Tender circulations to ensure compliance with relevant guidelines and regulations.
Worked closely with the Head of logistics and Director of Corporate services to maintain optimum levels of communication for the effective and efficient completion of tasks.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Office Manager - Director General Office at Federal Authority for Government Human ResourcesOffice Manager - Director General Office at Federal Authority for Government Human Resources
Senior Oracle HCM Consultant at Department of Finance / Human Resources Authority / Department of Government EnablementSenior Oracle HCM Consultant at Department of Finance / Human Resources Authority / Department of Government Enablement
Occupational Health Assistant at Baltimore County Government Human ResourcesOccupational Health Assistant at Baltimore County Government Human Resources