Essam Jaber Shdfan

• Leading the DHT& Growth Department to deliver latest solution to the healthcare sector related to Communication , Tracking , Patient engagement , Medication Management , Digital Health , Data exchange , Imaging Solutions , Clinical Support , AI and other technologies , PACS , Cardiac Imaging , Insurance Solution , Blood donation software , IOT security , Medication tracking
• Focus on developing existing core business , and empower the Department Profile by adding new technologies based on the market trend and requirement
• enhance the current market share , and focus on cross selling
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed regional prepense within SAUDI And OMAN
• Work with rest of Emitac Departments to enable technology with to the current medical equipment sales
• Enable Manage service approach to current customers

Responsible for below brands :

- Vocera Communication , Philips EDI , Stanley RTLS , LINCOR IPTV, ASCOM , Hillrom , Darktrace , Honeywell

• Handling Digital Transformation department , Sales and operation
• Introducing Digital transformation solution to the UAE market (Gov Private and Semi- Gov)
• Responsible for Philips Healthcare IT business in UAE (Tele-ICU, Advance Imaging , Cardiac imaging and AI
• Responsible for large scale projects 25M AED+
• Working with KOL across UAE Healthcare (SEHA ,EHS ,DHA , DOH and other Private )
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Provided professional services and support in a dynamic work environment.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Skilled at working independently and collaboratively in a team environment.
• Resolved problems, improved operations and provided exceptional service.

• Department sales for UAE & Saudi Market (ETQAN-RUH), Developed new markets, establishing market & achieving the targeted goals through demonstrated abilities in enhancing business volumes
• Expanded product portfolio of the H&IT Department with more Technologies related to the healthcare sector
• Managed and monitored 10 vendors by implementing effective strategies to maximize sales, revenue and collection targets
• Increased sales 25% each year and Consistently achieved & exceeded the targets in all the years
• Increased the business from 2M in 2015 to 10M in 2018 by adding new customers and more services
• Managed sales team of 5 (between UAE and Saudi) and accomplished development of the untouched segment like RTLS in Healthcare and Patient Journey Management
• In 2016 successfully initiated the concept of Having Contract Against consumables for Baby Tracking and Protection in DHA sites where the system Currently is generating 1M $ yearly
• Generated more Stable business for the department
• Expanding in Saudi Market
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.

• Played a key role in ensuring the successful launch of Jeddah office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

• Handling Turned Key projects of IT department .

• Responsible of All SAP resources in all SAP project.( HR ,FICO ,ABAP , Security, BASIS and Project Management - Manpower Services ) .

• Performance monitoring of account executives and account teams. Address client concerns and ensure the resolution of issues in a timely manner.

• Maintaining contact with clients - giving them regular updates. In charge of budgets and administration. Oversee existing • Communicates the client's goals and represent the client's interests to the team.

• Communicates the client's goals and represent the client's interests to the team.

• Fully comprehends company capabilities and service, and effectively communicates all offerings to the client.

Links (NEC Pasolink, Pasolink NEO, DART,RED Line and Dragon

• Wave )
• For Umniah, Wi-Tribe,Mada and Blue Zone
• Installing, Commissioning and Troubleshooting Huawei BTS
• Installing, Commissioning and Troubleshooting Wimax equipments
• Office reporting, works planning, and studies (DPS, As built and Draft visits)
• Installation & Supervision for complete sites
• Installing, Commissioning and Troubleshooting M.W

• Trouble shooting ADSL lines, Wimax, HSPA+ and leased lines accounts
• Black Berry Services and troubleshooting.