Estersito Jr Nazareno
Dubai,United Arab Emirates
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Packaging Staff / Roastery Department
Raw Coffee Company
Dubai, United Arab Emirates
08.2021 - Current
- Assisted with packaging, processing and dispatching coffee to optimise workflow.
- Cupped coffee to provide reliable sensory evaluations.
- Used software to input orders and schedule deliveries.
- Maintained safe roastery environments for minimised risk.
- Attended regular training for enhanced speciality coffee development.
- Logged daily roasting activity for accurate production records.
- Performed thorough quality checks to meet expected coffee standards.
Busboy
Rotana Hotel, Rose Rayhan
Dubai, United Arab Emirates
01.2019 - 07.2021
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Senior Waiter
Cateriya Catering LLc
Dubai, United Arab Emirates
12.2012 - 12.2018
- Increased sales significantly by upselling higher-end products to customers.
- Resolved customer concerns promptly and professionally, ensuring a positive dining experience.
- Checked identification for minimum age for sale of alcoholic beverages.
- Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
- Facilitated clear communication between the front-and back-of-house teams, improving overall restaurant efficiency.
Housekeeping OJT
The Royal Mandaya Hotel
Davao, Philippines
01.2012 - 03.2013
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
Service Crew
Luk Yuen Noodle House Restaurant
Makati, Philippines
03.2007 - 09.2007
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Kitchen Steward
North Park Noodle House Restaurant
Makati, Philippines
03.2006 - 08.2006
- Learned other teammates' work tasks to train as backup.
- Cleaned and maintained work areas, equipment and utensils.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Followed supervisor instructions to complete tasks on time.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained composure and work quality while under stress.
Service Crew
Kenny Rogers Roaster
Makati, Philippines
05.2005 - 02.2006
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Factory production worker
Gelmart Industries
Taguig, Philippines
07.2004 - 12.2004
- Replenished supplies to prevent downtime in production.
- Lifted heavy weights using best moving and handling practices to avoid injury.
- Introduced improved picking and packing methods, successfully reducing dispatch turnaround times.
Education
Bachelor of Science - Hotel And Restaurant Management
Surigao Del Sur State University
Philippines04.2012
Skills
- Above average English written and verbal communication skills
- Resourceful and competiti
- Able to work independently and also a team
- Easy to cope up with continues learning
- Equipment management
- Safe equipment operations
- Component blending and weighing
- Food quality procedures
- Recipe evaluation
- Quality control testing
- Control calibration
Certification
I certify that all the information above is true and accurate.
Additional Information
I Finished a degree in Bachelor of Science in Hotel and Restaurant Management (BSHRM) at the state University of the Philippines. I am Confident that I can manage the task that will be assigned to me. Especially the ones that can help this organization achieve efficiency and excellence, as it is their core Mission and Vision Thank you for your consideration. Sincerely, Estersito Applicant.
Timeline
Packaging Staff / Roastery Department
Raw Coffee Company
08.2021 - Current
Busboy
Rotana Hotel, Rose Rayhan
01.2019 - 07.2021
Senior Waiter
Cateriya Catering LLc
12.2012 - 12.2018
Housekeeping OJT
The Royal Mandaya Hotel
01.2012 - 03.2013
Service Crew
Luk Yuen Noodle House Restaurant
03.2007 - 09.2007
Kitchen Steward
North Park Noodle House Restaurant
03.2006 - 08.2006
Service Crew
Kenny Rogers Roaster
05.2005 - 02.2006
Factory production worker
Gelmart Industries
07.2004 - 12.2004
Bachelor of Science - Hotel And Restaurant Management
Surigao Del Sur State University
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