Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cleaner
Raw Coffee Company
08.2021 - Current
Responded immediately to calls from personnel to clean up spills and wet floors.
Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
Operated buffers and burnishers to clean and polish floors.
Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Used power scrubbing and waxing machines to scrub and polish floors.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Waiter
Rotana Hotel, Rose Rayhan
01.2019 - 07.2021
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Increased sales significantly by upselling higher-end products to customers.
Senior Waiter
Cateriya Catering LLc
12.2012 - 12.2018
Increased sales significantly by upselling higher-end products to customers.
Resolved customer concerns promptly and professionally, ensuring a positive dining experience.
Checked identification for minimum age for sale of alcoholic beverages.
Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
Facilitated clear communication between the front-and back-of-house teams, improving overall restaurant efficiency.
Housekeeping
The Royal Mandaya Hotel
01.2012 - 03.2013
Demonstrated leadership skills in managing projects from concept to completion.
Proven ability to learn quickly and adapt to new situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Worked effectively in fast-paced environments.
Developed strong communication and organizational skills through working on group projects.
Service Crew
Luk Yuen Noodle House Restaurant
03.2007 - 09.2007
Operated cash register to ring up final bill and process various forms of payment.
Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
Operated cash registers and POS systems, handling over $[Amount] in cash daily.
Kept all prep areas clean by sweeping, mopping and washing down counters.
Kitchen Helper/ Dishwasher
North Park Noodle House Restaurant
03.2006 - 08.2006
Learned other teammates' work tasks to train as backup.
Cleaned and maintained work areas, equipment and utensils.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Followed supervisor instructions to complete tasks on time.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Maintained composure and work quality while under stress.
Fast Food Worker
Kenny Rogers Roaster
05.2005 - 02.2006
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
Performed shift change tasks each day to keep store neat and running smoothly.
Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Education
Bachelor of Science - Hotel And Restaurant Management
Surigao Del Sur State University
Philippines
04.2012
Skills
Above average English written and verbal communication skills
Resourceful and competiti
Able to work independently and also a team
Easy to cope up with continues learning
Basic Maintenance Knowledge
Restroom Servicing
Special Event Preparation
Painting
Customer Service
Certification
I certify that all the information above is true and accurate.
Additional Information
I Finished a degree in Bachelor of Science in Hotel and Restaurant Management (BSHRM) at the state University of the Philippines.
I am Confident that I can manage the task that will be assigned to me. Especially the ones that can help this organization achieve efficiency and excellence, as it is their core Mission and Vision
Thank you for your consideration.
Sincerely,
Estersito
Applicant.
Interested Position
Housekeeping
Seafarers Book No
CO334110
Personal Information
Age: 37 years old
Passport Number: EB5345857
Date of Birth: 02/27/86
Gender: Male
Nationality: Filipino
Marital Status: Single
Visa Status
Employment
References
Available upon request
Timeline
Cleaner
Raw Coffee Company
08.2021 - Current
Waiter
Rotana Hotel, Rose Rayhan
01.2019 - 07.2021
Senior Waiter
Cateriya Catering LLc
12.2012 - 12.2018
Housekeeping
The Royal Mandaya Hotel
01.2012 - 03.2013
Service Crew
Luk Yuen Noodle House Restaurant
03.2007 - 09.2007
Kitchen Helper/ Dishwasher
North Park Noodle House Restaurant
03.2006 - 08.2006
Fast Food Worker
Kenny Rogers Roaster
05.2005 - 02.2006
Bachelor of Science - Hotel And Restaurant Management
Surigao Del Sur State University
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