Angela Oppong Dufie

ABU DHABI ,UAE

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

years of professional experience

years of post-secondary education

Work History

WAITRESS

Rawabi Alsham Restaurant

DUBAI

11.2023 - Current

Maintained cleanliness in serving and dining area for hygienic environment.
Facilitated smooth operations by setting up tables and booths.
Collaborated with team to provide efficient service during peak hours.
Assisted in food preparation, ensuring prompt service during busy times.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Greeted and escorted guests to tables.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Checked in with customers during meals to check orders were received correctly and met guests' expectations.

Education

High school certificate - Catering

Kumasi Senior High School

Ghana

03.2019 - 04.2021

Skills

Basic mathematics
Use of bar equipment
Strong memory capacity
Cash handling
Customer Service

Food preparation
Table clearing
Food safety awareness
Safe food handling

Languages

English

Advanced

Personal Information

Date of birth: 03/05/01
Nationality: Ghana
Visa status: Own Visa

Timeline