Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic
ESTHER  SERANYA

ESTHER SERANYA

Dubai ,United Arab Emirates

Summary

Friendly Barista with great people skills almost 2 years experience. Dedicated to creating a personalized experience for each customer. Knowledgeable about every step of coffee production, from planting to roasting to brewing and enthusiastic about promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience

Work history

Barista

Brew Heaven Coffee Shop
Colombo , Sri Lanka
2024.01 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Waiter

The Palms Hotel
Beruwala , Sri Lanka
2023.01 - 2024.01
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

Education

Master Barista - Master Barista Programme

Colombo Barista School (Pvt.) Ltd
Colombo / Sri Lanka
2024.05 - 2024.06

ISO 22000 / HACCP Hygiene & Food Safety - Bartender Barista School

Colombo Bartender Barista School
Colombo/ Sri Lanka
2024.03 - 2024.06

Advance English Course - Certificate Course

British Council
Colombo / Sri Lanka
2023.08 - 2023.10

Diploma - Hospitality And Tourism Management

Times Academy
Nugegoda / Sri Lanka
2023.02 - 2024.03

G.C.E ( O/L) - Ordinary Level

Holy Family Convent
Dehiwala / Sri Lanka
2021.09 -

Skills

  • Espresso machine operation
  • Coffee grinding techniques
  • Milk steaming and frothing
  • Latte artistry
  • Safe food handling
  • Customer service excellence
  • Cash register proficiency
  • Barista training experience
  • Health and Safety

Languages

English
Intermediate
Sinhala
Elementary

References

References available upon request.

Timeline

Master Barista - Master Barista Programme

Colombo Barista School (Pvt.) Ltd
2024.05 - 2024.06

ISO 22000 / HACCP Hygiene & Food Safety - Bartender Barista School

Colombo Bartender Barista School
2024.03 - 2024.06

Barista

Brew Heaven Coffee Shop
2024.01 - Current

Advance English Course - Certificate Course

British Council
2023.08 - 2023.10

Diploma - Hospitality And Tourism Management

Times Academy
2023.02 - 2024.03

Waiter

The Palms Hotel
2023.01 - 2024.01

G.C.E ( O/L) - Ordinary Level

Holy Family Convent
2021.09 -
ESTHER SERANYA