Etab Ebraheem
PMO
DUBAI
Summary
A dedicated Projects Lead, with an experience of over 3 years. Proven record of successfully managing diversified roles that demand strong organizational, technical and interpersonal skills. Possess strong customer service skills, an ability to interact with cross-functional departments, with the high degree of professionalism, discretion and problem resolution.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
PMO Program Manager
SYRIA TEL
DAMASCUS
02.2019 - 04.2022
- Organizes, plans and monitors multiple activities spanning end to end project delivery , people and resources management
- Establishes a cooperative team environment
- Develops input to departmental, business unit, and enterprise direction and strategy
- Maintains detailed project records and communication artifacts
- Identifies and focuses project teams to achieve or exceed realistic milestones and objectives
- Responsible for people Management, including goal setting and providing performance feed-back
- Working with Project Management Applications (…etc):
- Create and utilize Metrics for Daily Project measurement with Program Manager
- Interface management with Signaling Systems, Civil Works and Power Supply scopes
- Co-ordinate all project work packages (Telecom) with responsible sub-contractors
- Communication plans would be developed throughout the year for each project during the planning phase
- Monitor progress against the project time schedule and budget, identifying and mitigating diverse trends through effective corrective management actions
- Handles other duties as assigned by manager
- Work with development teams to assist with various automation and configuration tasks
- Develop, support, and improve tools for continuous integration, automated testing and release man-agement
- Strong knowledge of networks, compute, cloud, virtualization, network infrastructure, telecom net-works, circuits, datacenter technologies and best practices
- Develop, implement and manage team metrics, evaluate team metrics and make recommendations to teams and management for improvements
- Work with program manager to manage, support or create project budgets
- At the PMO level work with the PMO manager to champion ongoing process improvement initiatives to implement best practices for Scaled Agile Project Management
- At the PMO level work with the PMO manager to champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Provide technical, administrative, and operational management of assigned project or tasks, including contract and subcontractor management.
- Work with Product Management to understand the priority features and fixes and cascade this infor-mation to Developers
- Provides monthly metrics reporting to Product Development management team on burn down pro-gress, velocity and release updates
- Strong attention to detail with a professional commitment to high quality deliverables
- Strong ability to act independently and contribute in a team environment with sound business judgment, professional and emotional maturity
- Strong coaching skills. Ability to step outside role confines and help teach and enable/ empower other team members
- Strong analytical, planning, and organizational skills with an ability to manage competing demands
- Good presentation skills – ability to present effectively to technical and non-technical colleagues at all lev-els including senior and Exco level
- Excellent listening skills and ability to build cross-functional relationships and influence without authority across all levels and functions
- You’ll transform complex ideas, conversations and projects into simple, understandable, and executable tasks that deliver on a vision #strategicservices
- Knowledgeable about how organizations work and how to get things done both through formal and infor-mal channels
- Ability to work on multiple priorities and/or projects simultaneously without impact to quality of work
- Strong ability to meet deadlines
IT Engineering Technician
ABU DHABI MAR
ABU DHABI
03.2018 - 12.2019
- Used test data to diagnose hardware issues and faults
- Executed routine maintenance schedules to guarantee safe ongoing usage.
- Monitored replacement parts inventory, promptly reordering low-stock items to maintain production efficiencies.
- Built and installed 120+ devices for the offices.
- Reduced process waste , through analysis and evaluation of device build procedures.
IT Engineer
DERMA MEDICAL CENTER
ABU DHABI
02.2017 - 03.2018
- Managed IT support requests, solving problems quickly and implementing necessary solutions.
- Diagnosed and resolved hardware and software issues.
- Prevented data loss by improving backup procedures.
- Researched and installed new anti-virus technology that reduced security incidents
Education
BACHELOR oF COMMUNICATION ENGINEERING - ENGINEERING
TISHREEN UNVERSITY
SYRIA 06.2006 - 05.2011
Skills
Event management
Additional Information
- D.O.B : 20-SEP-1986
- SOCIAL STATUS : MARRIED - 2 KIDS
- VISA : RESIDANCE VISA
- DRIVING LICENCE : YES
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PMO Program Manager
SYRIA TEL
02.2019 - 04.2022
IT Engineering Technician
ABU DHABI MAR
03.2018 - 12.2019
IT Engineer
DERMA MEDICAL CENTER
02.2017 - 03.2018
BACHELOR oF COMMUNICATION ENGINEERING - ENGINEERING
TISHREEN UNVERSITY
06.2006 - 05.2011
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