Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Accomplishments
Timeline
Generic
ETHISHAM IQBAL

ETHISHAM IQBAL

Dubai,UAE

Summary

Dynamic professional with expertise in sales and negotiation, customer service, and real estate. Demonstrates proficiency in CRM technology and business intelligence tools, ensuring regulatory compliance and accurate sales forecasting. Skilled in crafting compelling value propositions and achieving targets through product knowledge mastery. Committed to influencing clients and driving success in competitive markets while pursuing opportunities for growth within the industry.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work history

Sales Consultant

House Hunters Real Estate
Dubai
01.2023 - 06.2025
  • Specialising in secondary market sales of villas and townhouses across Dubai
  • Building and maintaining strong client relationships, offering tailored property solutions
  • Conducting market analysis to provide clients with strategic buying/selling advice
  • Coordinating property viewings, negotiations, and closings
  • Using CRM systems to track leads, manage client communication, and report sales activity
  • Collaborating with listing agents, mortgage consultants, and legal teams to streamline transactions
  • Awarded 'Best Newcomer' for outstanding performance
  • Successfully closed 28 property deals in the first year

Insurance Advisor

SWINTON INSURANCE
03.2018 - 12.2023
  • Managed inbound calls regarding insurance renewals, objections, and retention
  • Up-sold legal and breakdown cover; cross-sold home, fleet, and liability insurance
  • Consistently achieved monthly KPI targets while maintaining FCA compliance
  • Conducted admin processing, claims support, and fraud identification

Insurance Advisor

DIRECT LINE
08.2016 - 03.2018
  • Handled policy renewals, complaints, and claim resolutions
  • Guided clients to select best-suited insurance packages
  • Completed advanced training in customer behaviour and sales techniques

Customer Service Advisor

JD WILLIAMS – SERCO
09.2015 - 08.2016
  • Managed enquiries, processed payments/orders, and addressed complaints
  • Complied with FCA regulations and sales targets using internal systems

Contact Centre Advisor

CONVERGYS – VODAFONE
09.2014 - 08.2015
  • Customer retention, upgrade processing, and order management

Team Leader

APPCO MARKETING
01.2014 - 08.2014
  • Door-to-door sales, target setting, training crew members, and team motivation

Customer Assistant

TESCO
04.2012 - 12.2013
  • Checkout support, stock control, and customer service

Education

BTEC Business National Diploma Level 3 - Accountancy, Economics, Business Law, Administration, Starting a Small Business, Marketing, Internet Marketing, Business Operations

Kirklees College
01.2009 - 01.2011

GCSEs - Mathematics, English, Science, Drama, ICT, Business

Brooks Bank School
01.2003 - 01.2008

Skills

  • Sales & Negotiation
  • Customer Service
  • Real Estate Expertise
  • Client Influence
  • CRM & Tech Proficiency
  • Regulatory Compliance
  • Business intelligence tools
  • Value proposition crafting
  • Sales forecasting accuracy
  • Product knowledge mastery
  • Target achievement focus

Personal Information

Date of birth: 06/26/92

Custom

  • Music
  • Fitness
  • Gym
  • Boxing/MMA
  • Socialising
  • Reading

Accomplishments

    award for best newcomer

Timeline

Sales Consultant

House Hunters Real Estate
01.2023 - 06.2025

Insurance Advisor

SWINTON INSURANCE
03.2018 - 12.2023

Insurance Advisor

DIRECT LINE
08.2016 - 03.2018

Customer Service Advisor

JD WILLIAMS – SERCO
09.2015 - 08.2016

Contact Centre Advisor

CONVERGYS – VODAFONE
09.2014 - 08.2015

Team Leader

APPCO MARKETING
01.2014 - 08.2014

Customer Assistant

TESCO
04.2012 - 12.2013

BTEC Business National Diploma Level 3 - Accountancy, Economics, Business Law, Administration, Starting a Small Business, Marketing, Internet Marketing, Business Operations

Kirklees College
01.2009 - 01.2011

GCSEs - Mathematics, English, Science, Drama, ICT, Business

Brooks Bank School
01.2003 - 01.2008

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ETHISHAM IQBAL