EUGENIO L. GANGE
CSSD Technician
Abu Dhabi,United Arab Emirates
Summary
Graduate of Diploma in Caregiving Course, Over 5 years of Food Handling and Customer Service experience with good working knowledge of clerical practices and procedures; exceptional customer service skills.Graduate of CSSD course and a Certified Registered Central Service Technician (CRCST) by HSPA, and a Graduate of BS Ecological Tourism majoring in Environmental Management.
Overview
9
9
years of professional experience
6
6
Certifications
Work History
Customer Service Assistant
MUBADALA INVESTMENT COMPANY
Abu Dhabi, UAE
10.2014 - 11.2022
- Exert a dynamic influence over a key line
- Work in partnership with colleagues to obtain excellence and to ensure coordination in policy development to obtain standard service
- Participated in employee satisfaction survey and performed implementation of the recommended actions
- Deliver documents for the departments (inclusive of commercial operations) in order to support executives
- Display best service to in-house staff and to the VIP Guests.
CSSD
Smile First Dental Clinic
Abu Dhabi, Abu Dhabi
06.2022 - 09.2022
- Created unobstructive operative fields by using retractors, sponges and suction and irrigating equipment.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Created safe operating environments for invasive and non-invasive procedures.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
NATURAL
11.2004 - 02.2005
- Community Environment and Natural Resouces Office
- BPNP Dingle,Iloilo
Education
Bachelor of Science - Ecological Tourism, Environmental Management
Iloilo State College of Fisheries
Skills
Proficient computer skills inundefined
Certification
Central Sterile Supply Department ( Filipinas Intl. Training)
Accomplishments
Awarded Cerrtificate of Excellence for outstanding performance in the class Central Sterile Service Department (97.58%) at Filipinas International Training last August 02, 2022.
Awarded as Employee of the Month by Government Affairs Office at Alyah Satelite Communications Company October 2012.
Awarded Certificate of Commendation at SM department store Iloilo, Philippines March 10,2008.
Timeline
CSSD
Smile First Dental Clinic
06.2022 - 09.2022
Customer Service Assistant
MUBADALA INVESTMENT COMPANY
10.2014 - 11.2022
NATURAL
11.2004 - 02.2005
Bachelor of Science - Ecological Tourism, Environmental Management
Iloilo State College of Fisheries
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