Eunice Njeri Njuguna
Abu Dhabi,AZ
Summary
Motivated Witress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized Waitress with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
6
6
years of professional experience
Work History
Waitress
Bluesprings Hotel
10.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Movenpick Hotel
02.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food Runner
Samad Hotel
02.2018 - 01.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
Certificate - Hospitality
Jubillee Springs College
Hospitality 07.2016
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Hospitality service expertise
- Handling Complaints
- Food Running
- Memory retention
VISA STATUS
Own Visa
Timeline
Waitress
Bluesprings Hotel
10.2023 - 02.2024
Waitress
Movenpick Hotel
02.2022 - 12.2022
Food Runner
Samad Hotel
02.2018 - 01.2020
Certificate - Hospitality
Jubillee Springs College
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