Experienced administrative and customer service professional with 18 years of proven success in the United Arab Emirates. Highly organized and proactive, with a solid educational background in Computer Accounting Management. Skilled in Microsoft Office, issue resolution, and client relations, with strong communication and interpersonal abilities. Known for being goal-driven, motivated, and committed to excellence, thriving both independently and in team environments.
Efficiently manage daily office operations, coordinate with teams and suppliers on orders and deliveries, handle invoices, purchase orders, and client communications. Oversee shipping logistics, inventory monitoring, and document filing. Support financial tasks including bank statement reviews, tax coordination, and payment tracking.
Managed coordination of sales projects and data for large-scale commercial and hospitality developments. Supported cross-functional teams in project planning, documentation, and system improvement. Handled ERP tasks including Proforma Invoices, Sales Orders, and inventory tracking. Oversaw project documentation, artwork approvals, material calculations, client coordination, and site logistics. Acted as Aconex Data Controller for key clients, ensuring timely submittals, inspections, and delivery schedules.
Key Projects:
· The Address Jumeirah Gate by Multiplex Construction (Dubai)
Acted as Data Controller, managing all project documentation via Aconex, including MIRs, WIRs, and material/document submittals. Uploaded de-snag photos to facilitate inspections and regularly tracked carpet production status from artwork to delivery. Prepared delivery notes and packing lists, coordinated with site teams for required drawings, and personally handled sample submissions and client meetings to ensure project alignment and timely approvals.
· Sofitel The Palm Dubai Resorts
· Mohammed Bin Library (ASGC Construction)
· Golden Sands Hotel Creek (Arenco Real Estate)
· Al Mirfa Villas (Combined Group Contracting)
Provided high-level executive and administrative support to the General Manager, handling confidential matters with discretion. Managed daily schedules, meetings, correspondence, and travel arrangements. Took minutes during management meetings, coordinated with department heads, and supported company events such as international conferences. Oversaw office systems, visitor logistics, and ensured smooth communication between management, staff, and external stakeholders.
Managed front office operations, including answering calls, relaying messages, and assisting visitors with travel arrangements. Provided administrative support to the Finance and Administration Manager, maintaining confidentiality and handling sensitive matters. Organized conference room bookings, managed office filing systems, and ensured smooth execution of company procedures and administrative systems.
· Oracle ERP
· Oracle Aconex
· CRM
· QuickBooks