Eurika Wilders

Additional Responsibilities

Banking

Corresponding with the clients and full fill their needs and requirements

Search for best quotes and quality for the clients needs

Arranging part time staff accordingly events

Keep track of hours worked and salary payouts.

Motivate staff and listen if any issues arise, address and take action for a smooth operation.

Request additional merchandise from abroad when needed.

Sending and receiving merchandise

Attending daily briefings

Sending sales report to head office and to the client

Started as a sales lady within 6 months i was promoted to Supervisor again after proving dedication/honesty and hard work i was promoted to local Manageress.

I was then appointed as power of attorney and dealt with bank matters e.g Requesting cheque books holding company company stamp.

• Duties in Arcane Marketing Consultants include but are not limited to:
• Planning with colleagues and sales head about sales strategies and do cold calls to prospective clients on a daily basis
• Explain new clients on products and services and trying to secure introductory meetings
• Meeting clients as requested and provide all necessary information of services
• Advertise products to clients by proving superiority over rival products and demonstrating services
• Providing literature like quotations and advertising pamphlets about products and services as sales can happen anywhere and at any time
• Preparation of customized proposals and agreements to suit each client's need
• Giving good after sales service to clients as this service ensure that will continue with services, creating goodwill about company
• Coordinating with Operations team to ensure that client contracts are renewed in time
• Cross checking of invoices for clients and following up on payments if need arises
• Meet all sales targets that are set and maintain records of all sales, this information is then forwarded to head of department
• Facilitating weekly meetings.

• Ensuring that the bar meets legislative regulations
• Organizing and advertising events such as live music
• Monitoring profitability and performance
• Constantly strive to improve the standards of hygiene and service throughout the bar
• Train new staff in methods and procedures.

• Liaising with staff and customers on a day-to-day basis
• Overseeing all functions of the Club with management to ensure the daily operations of the Club
• Collecting data from suppliers and source the right suppliers as per Club requirements
• Implementing and maintaining a working schedule for employees and Club Management that is satisfactory to all parties
• Handling dispute matters arising from poor work performance
• Investigate all complaints and determine the proper action to be taken
• Sourcing new business through advertisements, flyers and word of mouth
• Reviewing of balance report and follow up collection of money due from functions held
• Invoicing of accounts

• Typing of Business Letters and responsible for distribution of incoming mail
• Scheduling of Business meetings and responsible for advising of the same
• Answering and re-directing telephone calls
• Arrange travel plans for Managers
• Filing of documents
• Assist Management as requested
• Responsible for speedy reply and action taken to customer complaints
• Report any maintenance work needed in the Hotel to Maintenance Department
• Diarizing important calendar events and ensure Management is informed in a timely fashion
• Responsible for the office cleaning crew
• Responsible for the payment of invoicing for in-house uses
• Follow up on customer satisfaction letters sent out
• Ensuring customers are made aware of special promotions being run during the year