Summary
Overview
Work History
Education
Skills
Languages
Affiliations
VISA STATUS
Timeline
Generic
EUSEBIA TANYARADZWA CHITEPO

EUSEBIA TANYARADZWA CHITEPO

Dubai,UAE

Summary

Highly skilled professional with extensive experience in cash handling, stock management, and till operation. Demonstrates exceptional accuracy in counting and financial reporting, ensuring precise transactions and efficient operations. Proficient in advanced sales techniques, contributing to increased revenue and customer satisfaction. Seeking to leverage expertise in a dynamic retail environment to drive success and operational excellence. Offering strong leadership and customer service skills developed through various roles in retail. Knowledgeable about managing cash registers, resolving customer issues, and training new staff. Ready to use and develop communication, problem-solving, and team management skills in RECEPTION role. Driven professional with knack for leadership and customer service. Skilled in team management and problem-solving, with focus on maintaining smooth operations and high customer satisfaction. Committed to fostering positive work environment and enhancing store performance. Diligent and proactive individual with keen sense for customer service and team leadership. Possesses robust skills in cash handling and conflict resolution, ensuring smooth daily operations and positive customer experience. Committed to driving operational excellence and fostering collaborative work environment in [Desired Position] role. Experienced professional with focus on retail management and customer service. Capable of enhancing team performance and streamlining cash-handling processes through effective training and operational oversight. Skilled in conflict resolution and fostering positive work environment to ensure outstanding customer satisfaction. Motivated Cashier Supervisor with leadership qualities and strengths in scheduling shifts. Possesses strong objective to supervise team with caution and motivation. Solid track record of reconciling balances and managing discrepancies. Productive individual with strong purpose to procure knowledge and skills in cashier supervision. Equipped with Mathematical skills to count and balance cash. Can stand for long periods of time and work in fast-paced environments. Offering strong leadership and customer service skills developed through various roles in retail. Knowledgeable about managing cash registers, resolving customer issues, and training new staff. Ready to use and develop communication, problem-solving, and team management skills in RECEPTION role. Offering strong leadership and customer service skills developed through various roles in retail. Knowledgeable about managing cash registers, resolving customer issues, and training new staff. Ready to use and develop communication, problem-solving, and team management skills in RECEPTION role. Offering strong leadership and customer service skills developed through various roles in retail. Knowledgeable about managing cash registers, resolving customer issues, and training new staff. Ready to use and develop communication, problem-solving, and team management skills in RECEPTION role.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Cashier supervisor

ROCOMAMAS
HARARE, ZIMBABWE
01.2023 - 08.2024
  • Enhanced customer satisfaction by efficiently processing transactions.
  • Solved customer complaints for an improved store reputation.
  • Achieved smooth checkout process with diligent cash handling.
  • Processed payments to expedite customer service.
  • Balanced cash registers, maintained accurate financial records.
  • Trained new staff members for enhanced productivity.
  • Scheduled staff shifts to ensure optimal coverage during peak hours.
  • Streamlined operations with effective scheduling of cashier shifts.
  • Ensured swift resolution of disputes, preserved positive workplace atmosphere.
  • Conducted regular inventory checks with meticulous attention to detail.
  • Maintained clean and organised work area for efficient operation.
  • Managed till floats to maintain financial integrity.
  • Checked out customers, provided exceptional service.
  • Implemented promotional offers for increased sales.
  • Developed rapport with customers through friendly interaction.
  • Supervised team of cashiers, upheld high standards of professionalism.
  • Communicated effectively with management regarding operational concerns.
  • Coordinated breaks and lunches to maintain continuous coverage at tills.
  • Assisted in merchandise restocking during quiet periods for optimum product availability.
  • Balanced cashier drawers at end of shifts and logged any discrepancies.
  • Provided support in loss prevention measures, ensured reduction in shoplifting incidents.
  • Maintained high levels of customer retention by resolving complex customer complaints.
  • Dealt with customer complaints and rectified product and service issues.
  • Set sales goals and motivated team to meet them.

Cashier

CHICKEN INN
HARARE, ZIMBABWE
01.2018 - 07.2022
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Balanced till at end of day, maintaining accurate records.
  • Communicated product information to customers, driving informed purchases.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Coordinated with team members for smooth shift transitions.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Collaborated closely with store management for daily operations success.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Completed opening and closing procedures each day.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Education

Diploma of Education - DIPLOMA

ZENGEZA HIGH SCHOOL
ZIMBABWE
02.2017 - 04.2024

Skills

  • Cash handling
  • Stock management
  • Till operation
  • Sales techniques
  • Accuracy in counting
  • Financial reporting

Languages

English
Intermediate

Affiliations

  • BASEBALL

VISA STATUS

VISIT VISA

Timeline

Cashier supervisor

ROCOMAMAS
01.2023 - 08.2024

Cashier

CHICKEN INN
01.2018 - 07.2022

Diploma of Education - DIPLOMA

ZENGEZA HIGH SCHOOL
02.2017 - 04.2024
EUSEBIA TANYARADZWA CHITEPO