Evans Ansah
Dubai
Summary
- committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
- skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Star Security Company
07.2021 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
House Keeping Supervisor
Manah Hight Hotel
04.2016 - 04.2019
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Evaluated employee performance and developed improvement plans.
Front Desk Receptionist
Multi Credit Savings % Loan Company
08.2013 - 08.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Education
High School Diploma -
Mando Senior High School
Ghana08.2012
Skills
- Criminal Law
- Compliance Management
- Investigative Procedures
- CCTV Expertise
Timeline
Security Supervisor
Star Security Company
07.2021 - Current
House Keeping Supervisor
Manah Hight Hotel
04.2016 - 04.2019
Front Desk Receptionist
Multi Credit Savings % Loan Company
08.2013 - 08.2015
High School Diploma -
Mando Senior High School
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