A team player employee with skills, knowledge and the experience to get work done efficiently in office administration and logistics that contribute customer satisfaction, seeking to join in an organization to make a difference while utilizing skills, experience and passion for profession.
Overview
21
21
years of professional experience
Work History
Administrator/Fleet & Logistics Coordinator
Tristar Engineering & Construction LLC
09.2012 - Current
Responsibilities: Planning of day-to-day operations that ensures there is smooth flow of operations in fleet control and planning
Updating daily mileage/Km driven and updating management in decision making
Transfer and replacement of vehicles as informed by fleet coordinators and approved by management
Ensuring vehicles are in good condition and drivers ready to attend daily operations
Receiving of new vehicles and equipment’s, assigning company codes, system update and opening of new files
Maintaining Third party certificates of employees and equipment and ensuring compliance with safety standards
Responsible for general administration, site operation with coordination and site supervisors
Vehicle registration follow up and ensuring all vehicles are registered and renewed on time
Replacement of damaged or lost number plates and removal of black points
Traffic fines and salik fine follow up with drivers and clearance with police
Monitor process of hired Equipment/Vehicle Timesheets and generating hire charges
Opening accident files and following up with insurance companies in accessing repair and parts cost
Controls and monitors equipment, vehicle movement in projects through fleet and locations GPS systems
Coordinates human resource and personnel department on employees related issues like renewal of documents and health insurance
Assign duties, inspect work, investigate complaints write reports and submit to management for decision making
Drivers/operators replacement, route schedule, drivers leave schedule, vehicle maintenance, health and safety requirement, speed checking and fuel consumption management in fleet board management
Obtaining signatures for all necessary documents from plant manager & operations manager
Tracking and keeping records of issued catalogues, parts manual, operation manuals and service manuals to users
Opening and maintains departmental files, documents, data files and confidential information
Keeping library neat and arranged in a way that enables efficiency to users
Maintaining employees register, timesheet and other related documents required by employees
Preparing Memos/Emails/Faxes and filling of outgoing & incoming documents
Ensuring there is team work operations in achieving the required standard of work
Ensuring that all requirements of the office is acted on in a timely and accurate manner
Welcoming visitors, verifies scheduled appointments and responding to their queries
Safeguards and reconciles daily petty cash in compliance to cash handling policies and procedures
Coordinates with clients in delivering of services and responding to their queries on time, quality and quantity
Ensuring that the daily schedule is properly planned followed and briefs are prepared in advance
Preparing breakdowns report, accidents reports and other reports requested by line Managers
Experienced with machineries from Komatsu, Caterpillar, JCB, Volvo, Yanmar, Atlas Copco and Mercedes & Iveco trucks, Tata and many more.
Administrator/Data Entry
Al Jaber group of companies LLC
09.2006 - 09.2012
Responsibilities: Daily work planning, that ensured there is flow of work and efficiency in operations
Served customers by providing service information and resolving their queries and issues
Maintained, developed and updated existing client databases that ensure accurate and current records are available
Ensured accuracy of physical inventory order sequence by entering inter-company purchase orders and inter-company transfers into system following defined processes
Kept truck of daily stock movement, issuing of delivery notes and issuing of gate pass
Prepared employees documents as requested by management/public relation/human relation offices
Coordinated with suppliers to ensure on-time delivery, best quality and quantity
Prepared purchase orders, material requests and generating invoices
Discharging various duties like, writing memos, booking appointments for the boss, wrote and responded to emails and coordinated with management office to provide required information
Provided information and reports to internal and external customers as required
Contributed to discussions than enabled teamwork in accomplishing related results as required
Resolved administrative problems by coordinating preparation of reports, analysing data, and identifying solutions
Opened daily jobs, requesting of materials, accessing the labour charge and submitting to supervisor for approval, generating and matching of invoices upon completion of jobs.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Improved employee productivity with effective time management strategies for daily tasks.
Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Reduced overhead costs through careful budget management and resource allocation.
Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Implemented new email management strategy, reducing clutter and improving communication efficiency.
Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
Initiated program for recycling and waste reduction, contributing to corporate sustainability goals.
Enhanced data security measures, conducted regular system backups to prevent data loss.
Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
Sales Executive
Victory Electronics
01.2005 - 08.2006
Responsibilities: Answering questions from internal and external customers on company products
Provision of services to customers and ensuring the products meet their needs
Receiving and handling customer complaints
Product research to ensure meet customer needs and requirements
Sales promotion of company products targeting sales increase
Monitoring of daily sales and stock to ensure flow of products
Providing customers with required information on company goods and services.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
Stanleyson Bookshop Enterprises
01.2004 - 12.2004
Responsibilities: Responsible for ordering of required textbooks
Maintains current information on publishers, wholesaler addresses and policies
Inputs data electronically to be used for ordering of textbooks
Assists with textbook inventories and data input of textbook inventories
Assists in monitoring of enrolments and ordering of additional textbook inventory as needed
Completes necessary price revisions on current textbook inventory
Coordinates processes associated with receipt of incoming textbooks
Coordinates processing of invoices for textbook orders received
Analysing of daily sales, market trend and writing of reports
Maintaining of sales record and salesmen reports
Receiving and handling of customer complaints and ensuring their taste and preferences are met
Product research to ensure meet customer needs and requirements
Handling of petty cash and ensuring salesmen meet their targets.
Education
Some College (No Degree) - Sales And Marketing Education
Kenya Polytechnic University College
NAIROBI KENYA
Short courses in technical jobs - Welding Engineering
PC Kinyanjui Training Institute
NAIROBI, KENYA
01.2006
High School Diploma -
Kitui High School
KIAMBU
01.2003
GED -
Kamahia Primary School
KIAMBU
01.1999
Skills
Team player
Own work supervision
Self-motivation
Time management oriented
Competent in Microsoft office: Ms Word, Excel, Power point, Access and Outlook
Excellent communication verbal and writing
Accomplishments
Developed filling system for catalogue library and vehicles & equipment’s filling store
Re-organised Epromise/JD Oracle & BEAM systems to make it work more effective and efficiently
Developed calibration register for third party certification, insuring, renewal and registration of company assets
Developed employee follow up database that is fully utilized in all our company locations/offices.
Implemented various cost cutting measures, like daily transport & reduction of standby drivers
Professionaltrainingsandawards
Certificate of appreciation, Employee of the month, 07/2010
Certificate of Completion, Telephone etiquettes course, 06/01/2010
Certificate of Completion, Plan Do Check Act (PDCA)course, 06/08/2010
Certificate of Completion, Seven waste management course, 02/08/2012