Summary
Overview
Work History
Education
Skills
Interests
Healthy Lifestyle As a Hobby
Timeline
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Evanson Ndung'u Wanjau

Evanson Ndung'u Wanjau

Business Administration
Dubai

Summary

Proactive and dedicated Professional with 4 years of diverse experience in front-desk operations, client support, sales, and administrative roles. Skilled in handling customer inquiries, resolving issues promptly, and ensuring high levels of satisfaction. Strong communication, interpersonal, and digital engagement skills, with a background in business administration and project management. Adapted to work in fast-paced, multicultural environments with minimal supervision.

To apply my customer service skills and contribute to organizational growth through efficient client engagement and support. To work in a dynamic, challenging environment that promotes personal and professional development. To uphold professionalism, national values, and a high ethical standard in all tasks undertaken.

Overview

5
5
years of professional experience
2
2
Language

Work History

Reception Security Guard

Transguard Group LLC
03.2025 - Current
  • Greet and direct guests professionally, enhancing the customer service experience at front-desk level.
  • Handle inquiries and resolve complaints with urgency and diplomacy.
  • Maintain accurate visitor logs, manage access control, and ensure confidentiality.
  • Collaborate with customer service teams during peak hours to improve service flow.

Car Sales Executive

Bazaar Motors
01.2024 - 01.2025
  • Engaged potential clients and guided them through the vehicle purchase process.
  • Conducted detailed car showings and test drives.
  • Negotiated pricing and finalized deals with a focus on customer satisfaction.
  • Provided after-sale support to ensure repeat business and referrals.

Data Entry Consultant

Hadhi Medical Centre
08.2024 - 10.2024
  • Accurately entered, updated, and maintained data in databases and spreadsheets.
  • Reviewed and corrected data to ensure accuracy, completeness, and consistency.
  • Managed large volumes of information.
  • Generated reports, summaries, and presentations from processed data.
  • Handled sensitive and confidential information.

Financial Advisor

Britam Life Assurance Company
01.2022 - 01.2023
  • Prospected clients and provided advisory on life insurance products.
  • Assisted new customers with onboarding and documentation.
  • Promoted financial literacy and awareness through field marketing.

Industrial Intern

Vision On The Go Ltd
07.2021 - 01.2022
  • Represented the company in meetings and assisted with office coordination.
  • Contributed to research, reporting, and administrative tasks.

Food Preparation and Service Team Member

Verus Caterers and Events
01.2020 - 01.2021
  • Assisted cooks in preparing meals, ensuring hygiene and timeliness in food handling.
  • Assembled and packed food orders into take-out containers and bags for deliveries and events.
  • Cleaned and sanitized dining and preparation areas to meet food safety standards.
  • Replenished beverage stations for smooth customer service during peak hours.
  • Collaborated with the service team to ensure efficient setup and execution of catering events.

Education

Bachelor of Business Administration - Project Management

Dedan Kimathi University of Technology
Nyeri, Kenya
01.2021

Kenya Certificate of Secondary Education - undefined

St. Francis Secondary School
Lare
01.2017

Kenya Certificate of Primary Education - undefined

Mwenyere Primary School
01.2013

Skills

Customer Service & Client Support

Interests

Cooking, Dancing, Hiking, Volunteer Work, Football Enthusiast (Arsenal FC), Health and Wellness Enthusiast

Healthy Lifestyle As a Hobby

I am a health and wellness enthusiast where I put more emphasis in physical and mental wellness. I enjoy maitaining a healthy lifestyle through exercise.I mobilise my peers in physical exercise such as running and cardio exercises. We take some time to engage in conversation where we share life experiences and personal challenges faced by each one of us, and try to address this challenges. I won't fail to mention am a big fan of hiking, dancing and watching educative podcasts. 

Timeline

Reception Security Guard

Transguard Group LLC
03.2025 - Current

Data Entry Consultant

Hadhi Medical Centre
08.2024 - 10.2024

Car Sales Executive

Bazaar Motors
01.2024 - 01.2025

Financial Advisor

Britam Life Assurance Company
01.2022 - 01.2023

Industrial Intern

Vision On The Go Ltd
07.2021 - 01.2022

Food Preparation and Service Team Member

Verus Caterers and Events
01.2020 - 01.2021

Kenya Certificate of Secondary Education - undefined

St. Francis Secondary School

Kenya Certificate of Primary Education - undefined

Mwenyere Primary School

Bachelor of Business Administration - Project Management

Dedan Kimathi University of Technology
Evanson Ndung'u WanjauBusiness Administration