Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Languages
Timeline
Generic
EVELYNE NAMAROME BARASA

EVELYNE NAMAROME BARASA

Abu Dhabi,UAE

Summary

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Friendly and approachable, with excellent customer service skills coupled with ability to handle transactions and multitask in fast-paced environments. Adept in communication and teamwork. Dedicated to creating positive dining experience for guests in [Desired Position] role.

Friendly Waitress with knack for creating memorable dining experiences. Boosted customer satisfaction by delivering attentive service and anticipating guest needs. Known for maintaining calm and professional demeanour during busy shifts, ensuring smooth operations.

Overview

3
3
years of professional experience
10
10
years of post-secondary education

Work history

Waitress

Dice Game Cafe
Abu Dhabi, UAE
12.2024 - 06.2025
  • Maintained clean and organised dining area for customer comfort.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Managed table settings for enhanced dining experience.
  • Assisted with inventory management, streamlined restaurant operations.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Provided top-notch service to customers, improved overall dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.

Waitress supervisor

Calabar Aroma Restaurant
Dubai, UAE
05.2024 - 12.2024
  • Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
  • Maintained high standards of customer service by training new waitstaff.
  • Assisted in menu planning based on seasonality and customer preferences, producing diverse culinary offerings.
  • Trained waitstaff in upselling techniques, increasing average spend per head.
  • Fostered a positive work environment by resolving staff conflicts swiftly.
  • Enforced strict cash handling procedures-minimising discrepancies at end-of-day tallies.
  • Provided constructive feedback to waitstaff for improved performance and professional growth.
  • Facilitated communication between kitchen and front-of-house teams, leading to better operational flow.
  • Collaborated with management on promotional events, bringing in more business during off-peak times.

Waitress

The Mirage Palace Hotel
Kisumu
01.2022 - 12.2023
  • Company Overview: Kisumu Kenya
  • Provide excellent customer services.
  • Always strive towards best customer satisfaction.
  • Greet customers and present menus.
  • Make suggestions based on their preferences.
  • Take and serve food/drinks orders.
  • Up-sell when appropriate.
  • Arrange table settings.
  • Maintains knowledge of every menu item.
  • Documents orders accurately.
  • Delivers beverages and meals on time.
  • Prepares bills and processes payments.
  • Kisumu Kenya

Barista

The Mirage Palace Hotel
Kisumu
01.2022 - 12.2023
  • Company Overview: Kisumu Kenya
  • Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
  • Maintained a clean and professional appearance and dining area for guest satisfaction.
  • Delivered excellent customer service and prompt food and beverage delivery.
  • Kisumu Kenya

Education

KCSE -

Amka secondary school
kenya
03.2006 - 09.2012

Barista -

Kisumu barista and bar school
Kenya
02.2016 - 09.2017

Acquired Certificate In Customer Service - Business

Kenya Utalii College
Kenya
02.2015 - 09.2016

Skills

  • Customer service
  • Communication
  • Active listening
  • Multitasking
  • Patience
  • Food preparation
  • Team work
  • Food safety
  • Patience and composure
  • Restaurant etiquette familiarity
  • Fair conflict resolution
  • Staff training capabilities
  • Reservation software proficiency
  • English fluency
  • Efficient tray carrying
  • Food service equipment use

Personal Information

  • Gender: Female
  • Nationality: Kenya

Custom

Current Position, Current Company, 01/01/24, Present

Languages

English
Fluent
Swahili
Native

Timeline

Waitress

Dice Game Cafe
12.2024 - 06.2025

Waitress supervisor

Calabar Aroma Restaurant
05.2024 - 12.2024

Waitress

The Mirage Palace Hotel
01.2022 - 12.2023

Barista

The Mirage Palace Hotel
01.2022 - 12.2023

Barista -

Kisumu barista and bar school
02.2016 - 09.2017

Acquired Certificate In Customer Service - Business

Kenya Utalii College
02.2015 - 09.2016

KCSE -

Amka secondary school
03.2006 - 09.2012
EVELYNE NAMAROME BARASA