Ewang Princess Maliaka
Dubia,Hatta Dubia
Summary
A young dynamic professional who has a positive altitude and a personality that shines with a natural ability to provide excellent customer service in team environment dealing with people from many cultures.
Being open minded and have the willingness to adopt and leave in other countries possessing communicative and interpersonal skills with diverse cultural understanding at an organizational level .
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Waitress
Janam Restaurant
Hatta Dubia, United Arab Emirates
09.2022 - Current
- Attended to more than 30 tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Accurately took orders, making menu recommendations as appropriate.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Received complaints and offered remedial action to help improve customer experiences.
- Greeted and escorted guests to tables.
- Working closely with team members to check on customers during meals to ensure orders were received correctly and met guests' expectations.
Receptionist
Ibis Hotel
Douala, Cameroon
08.2019 - 03.2021
- Answer phones politely while accurately recording at least 20 reservations daily.
- Collaborated effectively with team members to maintain smooth-running company operations.
- Solved administrative customer service issues with knowledgeable assistance ,offering friendly support.
- Kept reception area organised to uphold professional office reputation given visitors positive impression of the company.
- Coordinated travel flights, accommodation for office staff.
Education
High School Diploma - arts
Baptist High School
Buea Cameroon 09.2017 - 06.2018
Skills
- Customer service
- High adaptability
- Teamwork oriented
- Excellent communication skills both written and spoken
- Time management
Languages
English
Advanced
french
Beginner
Balong
Advanced
Affiliations
- Traveling
- Swimming
- Art and Culture
Timeline
Waitress
Janam Restaurant
09.2022 - Current
Receptionist
Ibis Hotel
08.2019 - 03.2021
High School Diploma - arts
Baptist High School
09.2017 - 06.2018
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