EYASIN ARAFAT
Dubai
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
REALCO CAPITAL
09.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Sales Agent
BRITFLY TOURS AND TRAVELS
05.2022 - 08.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Achieved top performer status within the company due to consistent high sales numbers.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Maximized profitability through strategic pricing negotiations while maintaining strong client relations.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Collaborated with marketing team to develop targeted promotional materials for specific industries.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
SALESMAN
Al Safeer Group Of Companies Head Office
11.2007 - 05.2022
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
- Communicated relevant information to internal and external stakeholders.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
CHOWMUHANI SA COLLEGE
BANGLADESH(NOAKHALI)01.2004
Skills
- Client Relations
- Customer Assistance
- Call Control
- Social Media Marketing
- Contract Preparation
- Technical Support
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Additional Information
Passport no:A03657624
Driving license:140135
Computer knowledge:Ms office work
Visa status:cancelled
Timeline
Real Estate Agent
REALCO CAPITAL
09.2023 - Current
Sales Agent
BRITFLY TOURS AND TRAVELS
05.2022 - 08.2023
SALESMAN
Al Safeer Group Of Companies Head Office
11.2007 - 05.2022
High School Diploma -
CHOWMUHANI SA COLLEGE
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