AHMED ALAAELDIN ABDO
Dubai
Summary
00971565929626 Sudanese Objective Dedicated and adaptable professional with a background in accounting and a strong passion for delivering exceptional customer service. Eager to leverage 2+ years of experience in banking and insurance to provide personalized assistance, resolve inquiries, and ensure customer satisfaction within a dynamic customer service role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ACCOUNTANT
Khartoum
11.2021 - 05.2023
- Saudi Sudanese Bank
- Assisted customers with transactions, ensuring compliance with banking regulations
- Provided exceptional customer service and processed payments accurately
- Conducted account verifications and executed special services such as issuing cashier's checks.
Accountant
The Blue Nile Insurance CO. LTD
06.2021 - 11.2021
- Analyzed balance sheet accounts and conducted monthly bank reconciliations
- Maintained cash basis financials and ensured accurate GL coding of expense reports
- Prepared documentation for auditing processes, verifying details for accuracy.
Trainee Banker
Bank of Khartoum
10.2020 - 11.2020
- Gained exposure to various bank departments including Customer Service, Accounting, and
- Remittance.
Education
Bachelor of Accounting Science -
The National Ribat University
2020
Skills
- Financial Analysis Month-End Reporting
- Reconciliations Auditing
- Customer Service Excellent
- Communication and Interpersonal Skills
- Strong Time Management and Adaptability
- Accounting Microsoft Office Suite (Excel
Certification
2022
Khartoum, Sudan
Course Fundamentals of Customer Service
2021
Khartoum, Sudan
E Accounting Course Marketing Essential
Languages
Arabic English
References
References
Omer Abubaker, Deputy Manager, Saudi Sudanese Bank
0097431370514
Entsar mohammed, Hr Manger, The Blue Nile Insurance CO Itd
00249903838882
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
ACCOUNTANT
Khartoum
11.2021 - 05.2023
Accountant
The Blue Nile Insurance CO. LTD
06.2021 - 11.2021
Trainee Banker
Bank of Khartoum
10.2020 - 11.2020
Bachelor of Accounting Science -
The National Ribat University