Pankaj Singh
Dubai
Summary
dedicated and passionate Waiters belongs to Food & Beverage .As a Waiter. Gives outstanding service to guests, creats memorable experiences in a vibrant, contemporary setting. with a positive attitude. Works for guest satisfaction.
Overview
3
3
years of professional experience
Work History
Food And Beverage Attendant
Grandeur Hotel
04.2024 - Current
- Centrally positioned 4-star hotel in Dubai.
- 4-star hotel in Dubai Centrally located in the area of Al Barsha, The Grandeur Hotel is just minutes from the Mall of the Emirates
Food And Beverage Associate
Sheraton Grand Chennai Resort And Spa
04.2023 - 11.2023
- Sheraton Grand, a premier 5-star resort, part of Marriott International's portfolio.
- Sheraton grand is a 5-star resort property which owned by Marriott international
Food And Beverage Intern
Hibiscus
06.2022 - 12.2022
- Centrally positioned 4-star hotel in Dubai.
- 4-star hotel in Dubai Centrally located in the area of Al Barsha, The Grandeur Hotel is just minutes from the Mall of the Emirates
Education
Diploma Of Hotel Management - Hospitality
The Green Institute Of Hotel Management
Uttrakhand 01.2023
Intermediate - Hospitality
Uttrakhand Board
Uttrakhand 01.2020
Skills
- Effective Communication
- POS Operation
- Guest Handling
- Food and Beverage Knowledge
- Bartending
- Attentive listening
Accomplishments
- Guest satisfaction score improved, Achieved 90% guest satisfaction score through effective customer relationship management and attentive service.
- POS Operation, Increased food service speed by 20% by optimizing POS operations in high demand settings.
- Increased In Room Dining experience, Boosted in-room dining orders by 40% enhanced customer engagement and service deliverance.
Languages
English
Hindi
Arabic
Training
- WSET level 1
- Stenography
Hobbies and Interests
- Volleyball
- Traveling
- Social media
- Restaurants and bar operation
- Workout
- Well sleep
- Prey
- Dressing
Timeline
Food And Beverage Attendant
Grandeur Hotel
04.2024 - Current
Food And Beverage Associate
Sheraton Grand Chennai Resort And Spa
04.2023 - 11.2023
Food And Beverage Intern
Hibiscus
06.2022 - 12.2022
Diploma Of Hotel Management - Hospitality
The Green Institute Of Hotel Management
Intermediate - Hospitality
Uttrakhand Board
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