VINOTH PANNEERSELVAM
Abu Dhabi
Summary
Senior IT professional with 15+ years of experience in IT Infrastructure Management, System Administration, Network Operations, ERP Administration, Cybersecurity, Virtualization, and Technical Leadership. Proven track record supporting more than 200 users across offices, warehouses, restaurants, schools, onshore & Offshore camps, and remote project locations throughout the UAE. Extensive experience supporting company operations at major oil & gas, aviation, construction, and government-sector Provided IT infrastructure and user support services for client environments including ADNOC, CPECC, Etihad, Halliburton, Archirodon, CCTC, GWDC, and government entities. Strong functional and technical expertise in ERP systems including Inventory, Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Procurement, HRMS, Payroll, Asset Management, Cost Control, and Reporting. Demonstrated ability to optimize IT resources, reduce costs, improve operational efficiency, and support business growth.
Overview
1
1
Certification
17
17
years of professional experience
Work History
IT SUPPORT TEAM LEADER
NATIONAL CATERING SERVICES & FOODSTUFF LLC
Abu Dhabi
05.2016 - Current
- Lead IT operations supporting more than 200 users across offices, warehouses, restaurants, schools, camps, and remote onshore project locations.
- Plan, implement, maintain, and optimize IT infrastructure including servers, storage, virtualization platforms, networking equipment, security systems, and end-user devices.
- Administer Windows Server environments, Active Directory, DNS, Group Policies, user accounts, access control, and file sharing services.
- Manage Microsoft 365, Azure Entra ID, Google Workspace, email platforms, domains, SSL certificates, and cloud services.
- Configure and manage FortiGate Firewall solutions including VPNs, routing, switching, VLANs, IPS/IDS, web filtering, DNS filtering, antivirus, and security policies.
- Perform server monitoring, patch management, backup administration, disaster recovery planning, and business continuity activities.
- Manage VMware and Hyper‑V virtualization environments and storage resources.
- Act as ERP Administrator for Prologic ERP, WebProlific, WebPay Trax Payroll, and Microsoft Dynamics GP.
- Provide functional and technical support for Inventory, AP, AR, GL, Procurement, HRMS, Payroll, Asset Management, Cost Control, and Reporting modules.
- Coordinate with Finance, HR, Operations, Purchasing, Warehouse, and Commercial departments to align ERP processes with business requirements.
- Create and manage ERP users, permissions, workflows, system configurations, and reports.
- Train end users on ERP transactions, procurement workflows, inventory management, payroll procedures, and reporting.
- Administer Oracle Micros, Foodics, Prologic Touche, Tillpoint, and other POS platforms.
- Implement and support cashless payment systems for educational institutions.
- Manage IT procurement, vendor coordination, asset lifecycle management, software licensing, and documentation.
- Manage CCTV, ELV, Wi‑Fi, PABX, LED display systems, printers, scanners, and endpoint security solutions.
- Support camp mobilization projects by deploying IT infrastructure, connectivity, and business applications.
- Deliver support services for company operations at major client project locations across the UAE.
- Lead technical troubleshooting activities and ensure timely resolution of business-critical incidents.
SYSTEM ADMINISTRATOR
MACRO CHIP COMPUTER
India
10.2009 - 03.2016
- Managed Windows servers, network infrastructure, desktop environments, and user administration.
- Performed upgrades, patch management, backups, disaster recovery planning, and security administration.
- Delivered technical support and infrastructure solutions for business clients.
Education
Master of Computer Applications - Computer Applications
Bharathidasan University
India01-2014
Skills
- IT Infrastructure Management
- ITSM Tools
- ERP Administration
- IT Asset Management
- Vendor Management
- IT Procurement
- Windows Server
- Active Directory
- Microsoft 365
- Google Workspace
- Azure Entra ID
- VMware
- Hyper-V
- FortiGate Firewall
- VPN
- Routing & Switching
- VLAN
- Cybersecurity
- Backup & Disaster Recovery
- Inventory/AP/AR/GL Support
- POS Administration
- CCTV
- ELV Systems
- PABX
- Project Management
- Risk Management
- Team Leadership
Certification
- CCNA Training Completed
- CSRI Training Certificate
- Azure Fundamentals (AZ-900)Training
- Microsoft Office 365 Administration Training
- Google Workspace Training
- Microsoft Entra ID(Azure ID) Administration
- Micros POS Administration
- FortiGate Firewall
- ERP & HRMS Administration
- Manage Engine Training
- ITIL Foundation Training
Languages
English
Tamil
Malayalam
Hindi
Accomplishments
- Supported and managed IT operations for 200+ users across multiple UAE locations.
- Implemented and administered ERP solutions supporting Inventory, AP, AR, GL, Procurement, HRMS, Payroll, Asset Management, and reporting functions.
- Reduced operational IT costs by identifying and eliminating unnecessary subscriptions, licenses, services, and hardware expenditures.
- Improved procurement decisions through cost-effective technology recommendations and vendor coordination.
- Extended IT asset lifecycle through preventive maintenance and proactive support.
- Delivered IT infrastructure projects for offices, camps, warehouses, restaurants, schools, and remote project locations.
- Reduced dependency on external vendors by resolving complex technical issues internally whenever possible.
Timeline
IT SUPPORT TEAM LEADER
NATIONAL CATERING SERVICES & FOODSTUFF LLC
05.2016 - Current
SYSTEM ADMINISTRATOR
MACRO CHIP COMPUTER
10.2009 - 03.2016
Master of Computer Applications - Computer Applications
Bharathidasan University