FABHA ALI
Sharjah
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SOCIAL MEDIA MANAGER
Freelancer
12.2020 - 11.2023
- Increased customer engagement through social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
Office Administrator
PENTAGON ESTATE & BUILDERS
11.2020 - 10.2023
- Oversee daily operations, optimize processes, manage resources, ensure efficiency, and drive organizational growth while maintaining quality and cost-effectiveness.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Front Desk Receptionist Cum Documents Controller
KINGS ASF TOWERS
06.2020 - 11.2020
- Responded to telephone, email and in-person inquiries regarding apartment booking, installment and loan payments.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Utilized CRM software to manage customer accounts and track performance metrics.
Marketing Manager
BRAND ON BTL ACTIVATION & EVENT MANAGEMENT
12.2017 - 06.2019
- Leverage strategic thinking, relationship-building, and dynamic presentation skills to drive growth, enhance client relationships, and expand market presence effectively.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
BUSSINESS DEVELOPMENT EXECUTIVE
VISION DIRECT MARKETING
12.2009 - 02.2017
- Adeptly documented changing business needs, providing valuable insights, and demonstrated strong presentation skills in meetings.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Education
Bachelor of Arts - Social Sciences Education
University of Karachi
Karachi Pakistan01.2020
Higher Secondary Certificate (I.com) - Commerce
Board of Intermediate Education
Karachi Pakistan01.2007
Certification
- Pakistan Driving License - August 2021-August 2026
- Digital Marketing Training - May 2020-December 2020
- Certificate of Appreciation Volunteer 2018
Two day International Conference
- MS Office Training - 2004-2005
Languages
Urdu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Punjabi
Intermediate (B1)
Timeline
SOCIAL MEDIA MANAGER
Freelancer
12.2020 - 11.2023
Office Administrator
PENTAGON ESTATE & BUILDERS
11.2020 - 10.2023
Front Desk Receptionist Cum Documents Controller
KINGS ASF TOWERS
06.2020 - 11.2020
Marketing Manager
BRAND ON BTL ACTIVATION & EVENT MANAGEMENT
12.2017 - 06.2019
BUSSINESS DEVELOPMENT EXECUTIVE
VISION DIRECT MARKETING
12.2009 - 02.2017
Bachelor of Arts - Social Sciences Education
University of Karachi
Higher Secondary Certificate (I.com) - Commerce
Board of Intermediate Education
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