Summary
Overview
Work history
Education
Skills
Languages
TRAINING
Timeline
Generic
Fadhel Albalooshi

Fadhel Albalooshi

Dubai,UAE

Summary

Proactive professional with strong communication abilities, skilled in team collaboration and effective sales persuasion. Showcases remarkable organizational skills and expertise in customer needs evaluation. Maintains comprehensive knowledge of supply chain dynamics and social media metrics, committed to applying these strengths to stimulate business growth and enhance customer satisfaction.

Overview

19
19
years of professional experience

Work history

Sr. Customer relations Manager

Al-Futtaim Privet Company
Dubai, UAE
08.2017 - 11.2025
  • Oversaw office requirements, trade licenses, agency agreements, and lease agreements.
  • Coordinated legal issues and managed company vehicles and expenses.
  • Streamlined communication channels to enhance internal information flow.
  • Supervised project timelines to ensure timely completion.
  • Led performance reviews, identifying areas for improvement.
  • Enforced safety regulations, significantly reducing workplace accidents.
  • Negotiated with external vendors and service agencies to fulfil group needs.
  • Facilitated cross-departmental collaboration for improved workflow.

Logistic Manager

Al-Futtaim Private Group
Dubai, UAE
10.2013 - 08.2017
  • Identified optimal vendors for customers across sea, air, and land transportation.

Collaborated with fashion brands such as Guess, Esprit, and Ted Baker to meet logistics needs.

Engaged big box retailers including M&S and IKEA to ensure efficient supply chain operations.

Monitored logistics pricing to maintain competitiveness in transportation services.

Coordinated with third-party logistics companies like AFL and GISIT to enhance service delivery.

  • Assessed technology limitations impacting warehouse and transport capabilities.
  • Followed up on vendor performance to ensure alignment with customer expectations.

Accounts Opening Supervisor

Emirates NBD
Dubai, UAE
02.2010 - 12.2011
  • Ensured compliance with bank regulations and accurate customer data entry by the team.
  • Maintained high team performance through regular monitoring and feedback.
  • Supported professional development while addressing team needs effectively.
  • Assisted in the recruitment process for hiring quality staff members.
  • Led team meetings, ensured clear communication amongst all members.

Retail Bank Executive

Emirates NBD
04.2008 - 02.2010
  • Managed loans and credit cards, ensuring efficient customer service and documentation.
  • Trained new employees to enhance team performance and compliance.
  • Achieved branch targets while meeting all banking requirements.
  • Oversaw staff performance to align with operational objectives.
  • Processed approvals and disapprovals for critical documentation efficiently.
  • Resolved a variety of customer issues to maintain satisfaction.

Data entry and Teller

Commercial Bank of Dubai
12.2006 - 12.2007
  • Collecting the forms from all branches all over UAE for Al tijare phone, Al tijare online, Al tijare sms and posting it in the system and later filling it in a proper order. In addition, if there was any problem with the customer regarding all tijare services, I had to solve it.
  • Provide general banking services such as receiving deposits, withdrawal of cash, withdrawal of cash against visa cards, daily ATM maintenance and respond to the queries of the visiting customers pertaining to other banking services.

Education

BBA - Management

Dubai University
Dubai, UAE
01.2008 - 1 2012

Science section

Mohammed Bin Rashied High School
Dubai
07.2006

Skills

  • Communication skills
  • Team collaboration
  • Sales and persuasion
  • Organizational proficiency
  • Customer needs assessment
  • Supply chain knowledge
  • Social media analysis

Languages

English
Advanced
Arabic
Native
Hindi
Beginner
Persian
Beginner

TRAINING

  • June 05 - August 05 Dubai Municipality Assistant - Office Management
  • 2004 Mohammed Bin Rashid High School Macromedia Flash [MX]

Timeline

Sr. Customer relations Manager

Al-Futtaim Privet Company
08.2017 - 11.2025

Logistic Manager

Al-Futtaim Private Group
10.2013 - 08.2017

Accounts Opening Supervisor

Emirates NBD
02.2010 - 12.2011

Retail Bank Executive

Emirates NBD
04.2008 - 02.2010

BBA - Management

Dubai University
01.2008 - 1 2012

Data entry and Teller

Commercial Bank of Dubai
12.2006 - 12.2007

Science section

Mohammed Bin Rashied High School
Fadhel Albalooshi