Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Hi, I’m

Fadi Alhamarneh

Alain
Fadi Alhamarneh

Summary

Storekeeper assistant or customer service role with:

[20+] Years of hands-on experience in inventory control and data entry.

[20+] years of hands-on experience in community pharmacy and assisting customers.

Excellent written and oral communication skills.

A passion to learn and to increase skills Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Overview

28
years of professional experience

Work History

Red Crescent Society
Al Ain

Volunteer
07.2020 - Current

Job overview

  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Supported engaging and fun events by helping with organization and planning.

Own Business
Yeravan

Retail Manager
01.2017 - 01.2022

Job overview

  • Developed and maintained courteous and effective working relationships.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Kept orderly and accurate accounting records by monitoring sales documentation.

Community Pharmacy - Baghdad Family Business
Madaba

Pharmacy Assistant and Storekeeper
01.1997 - 01.2017

Job overview

  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Supported operations with filing, copying and faxing.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Updated computer system with current customer, payment and inventory information.
  • Verified order information against computer database.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.

Education

Al Khwarizmi College Student
Khwarizmi International College

Professional diploma of business administration from Business Administration And Management
03.2023

University Overview

The Diploma in Business Administration is a more intensive program under the National Qualifications that equips learner with deeper knowledge on the techniques of being successful as a business administrator in any business organization. It is accredited by ACTVET Course Level: Level 5 Indicating that a broad range of specialized and relevant associated knowledge, including some theoretical and abstract concepts with limited depth.


The aim of the Diploma in Business Administration is to give a depth of knowledge, skill and application to learner who are practitioners in the workplace.

The qualification has three core units on health and safety, communication and social responsibility and citizenship, and six specialist units. The specialist units look at ensuring team effectiveness, managing meetings, managing documents, planning and reviewing meetings, managing personal work priorities and representing the organization.

Zaid Bin Harith Secondary School
Jordan

Certificate Degree from Science Education
06.1996

University Overview

Skills

  • Verbal and Written Communication
  • Clerical Support
  • Project Oversight
  • Team Collaboration
  • Client Relations Strength
  • Public Relations
  • Recordkeeping and Confidentiality
  • Administrative Support
  • Attention to Detail
  • Phone Inquiries
  • Volunteer Program Assistance

Additional Information

Additional Information
  • UAE residency Valid UAE Golden Visa Residency –Abu Dhabi Driving license Valid UAE driving license – ABU Dhabi

Languages

Arabic
Advanced (C1)
English
Intermediate (B1)

Timeline

Volunteer
Red Crescent Society
07.2020 - Current
Retail Manager
Own Business
01.2017 - 01.2022
Pharmacy Assistant and Storekeeper
Community Pharmacy - Baghdad Family Business
01.1997 - 01.2017
Al Khwarizmi College Student
Professional diploma of business administration from Business Administration And Management
Zaid Bin Harith Secondary School
Certificate Degree from Science Education
Fadi Alhamarneh