FADI AL MAHI
Dubai
Summary
Adept at driving technology and digital marketing innovations, I significantly enhanced operational efficiency and client engagement at Inlighting Thinking LLC. Expert in infrastructure management and interpersonal team engagement, my strategies boosted digital campaign success, leveraging skills in SEO and social media marketing to surpass objectives.
Overview
18
18
years of professional experience
Work History
Commercial Suppler
Inlighting Thinking LLC
01.2023 - Current
- Facilitated technology implementation for a wide range of clients from personal to governmental sectors.
- Maintained operational efficiency of multiple technology items post-sale.
Commercial Agent & Digital Marketing
Al Maskari Excellense Projects
12.2019 - 08.2022
- Strategized, developed, and managed paid digital marketing across AdWords, Instagram, and Facebook.
- Developed robust conditional email campaigns based on customer interactions with the platform.
- preparing winning tenders for submission with the best offers possible to compete with the market .
IT Support & Operations Management
Seerabeece Group
12.2014 - 12.2019
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Provided technical support to end-users on a variety of computer software and hardware issues.
- Organized and managed logistics of amusement attractions.
- Oversaw yearly logistics and execution of fireworks shows for Muscat Festival.
Sales Associate
Abbas Yassin Trading & Investment
03.2013 - 03.2014
- Provided accurate information about products, prices and services.
- Analyzed customer feedback to improve product offerings.
- Built relationships with key clients through regular contact.
Assistant IT Administrator
MAAL co.ltd
03.2010 - 07.2013
- Maintained network security by setting up firewalls, user authentication systems, and anti-virus software.
- Provided technical support for users with computer issues via phone or in person.
- Managed user accounts and passwords on the company's servers.
- Monitored system performance to ensure optimal efficiency of IT infrastructure.
Training
Zain Telecominications
02.2011 - 03.2011
- Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
- Monitored server performance metrics to identify areas of improvement or optimization.
- Managed daily backup processes for all servers using enterprise-level backup and recovery software solutions.
Commercial Suppler
Sudanese Business & Employers Federation
03.2007 - 07.2007
- Implemented secure and efficient IT infrastructures for seamless operations.
- Created user accounts and configured settings in Active Directory.
Education
Some College (No Degree) - ADSE System Engineering
Aptech Edu Sudan
Sudan08-2009
Microsoft Certified System Engineer - completion of the MCSE course
Aptech EDU Sudan
SudanACCP course - Completion
Aptech EDU Sudan
SudanSkills
- Interpersonal Team Engagement
- Infrastructure Management
- Remote Systems Troubleshooting
- Knowledge of Security Systems Architecture
- Technical Hardware Support
- Website & web application design
- Data collection and analysis
- Strategize SEO plans
Languages
- Arabic
- English
Personal Information
- Date of Birth: 01/09/87
- Marital Status: Married
Languages
Arabic
First Language
English
Proficient (C2)
C2
Timeline
Commercial Suppler
Inlighting Thinking LLC
01.2023 - Current
Commercial Agent & Digital Marketing
Al Maskari Excellense Projects
12.2019 - 08.2022
IT Support & Operations Management
Seerabeece Group
12.2014 - 12.2019
Sales Associate
Abbas Yassin Trading & Investment
03.2013 - 03.2014
Training
Zain Telecominications
02.2011 - 03.2011
Assistant IT Administrator
MAAL co.ltd
03.2010 - 07.2013
Commercial Suppler
Sudanese Business & Employers Federation
03.2007 - 07.2007
Some College (No Degree) - ADSE System Engineering
Aptech Edu Sudan
Microsoft Certified System Engineer - completion of the MCSE course
Aptech EDU Sudan
ACCP course - Completion
Aptech EDU Sudan
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