Fadi Hekmat Ghazala
Dubai
Summary
Dynamic professional with expertise in Microsoft Office, including Word and Excel, complemented by strong skills in brand awareness building and event selling. Demonstrates exceptional customer service abilities, contributing to enhanced client satisfaction and loyalty. Committed to leveraging skills to drive business success and foster positive brand recognition.
Overview
15
15
years of professional experience
Work history
Sales Executive
TOM FORD / SALAM STUDIOS
Dubai
09.2022 - 05.2025
- Achieving Store Targets
- Providing customers with details and specifications, including ingredients, for each product
- Helping customers to choose one or more products
- Providing customers with recommendations and advice based on skin type and assigning them appropriate products accordingly.
Counter Manager & Perfume Expert
ESTEE LAUDER MIDDLE EAST/HOLDAL GROUP
09.2012 - 08.2022
- Preparing the staff schedule
- Giving the feedback about sales and employees to the area manager
- Checking and sending the emails and orders
- Making the monthly sales reports
- Giving the customers all the details and explaining the ingredients about the perfume
- Helping customers to choose one or more fragrances I sell
- Giving customers advice based on skin type and assigning them product accordingly.
Fragrance and Hair Specialist and Perfumes Ambassador
SOGEDIMO TRADING
Dubai, UAE
06.2010 - 08.2011
- Achieving store target
- Responsible for overall sales sets by the top management
- Demonstration and ensuring the quality customer service is constantly delivered
- Handling work pressure and meeting deadlines
- Handling problems that could affect customer's satisfaction
- Doing daily activity reports to inform my managers about daily transactions and inventory
- Following up and specifying fast and slow moving items
- Making orders and testers
- Receiving stocks
- Making monthly sales reports
Education
High School Graduate -
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Brand awareness building
- Event selling
- Customer Service
Languages
Arabic
English
Personal Information
- Date of birth: 06/26/90
- Nationality: Syrian
- Marital status: Single
Custom
- Fitness and Health training
- Swimming
- Biking
- Hiking
Affiliations
- Swimming,Bodybuiding,Camping...
Timeline
Sales Executive
TOM FORD / SALAM STUDIOS
09.2022 - 05.2025
Counter Manager & Perfume Expert
ESTEE LAUDER MIDDLE EAST/HOLDAL GROUP
09.2012 - 08.2022
Fragrance and Hair Specialist and Perfumes Ambassador
SOGEDIMO TRADING
06.2010 - 08.2011
High School Graduate -
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