Complex Problem Solving
Fadia Waheed
DHA Licensed Beauty Therapist
Dubai
Summary
A highly motivated and experienced bilingual professional. My experience as enabled me to acquire a rounded and extensive knowledge in several industries. I am a positive, organized self-starter, who can work under pressure and deliver quality work. Currently looking for a new role that will utilize my existing skill set and enhance my career development.
Overview
9
9
years of professional experience
Work History
Internship Student
Sharjah International Airport
Sharjah
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Analyzed problems and worked with teams to develop solutions.
- Collaborated with team to optimize workflow and achieve objectives.
Sales Promoter
Smoker Center
Dubai
01.2020 - 10.2022
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Performed market research to cater sales promotion incentives and increase sales.
- Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
- Provided coupons, product samples and informational brochures to customers.
- Utilized social media, email and web to notify people of sales promotions, events and product launches.
Customer Service Agent
Bin yabber Driving School
Dubai
02.2019 - 02.2022
- Provided primary customer support to internal and external customers.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers on company systems, form completion and access to services.
Office Assistant
Al Diyar driving School
Sharjah
02.2016 - 01.2019
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Edited documents to keep company materials free of grammar errors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Arts - Social Studies Education
Sarhad University of Science And Technology
Ras Al Khaimah UAE 04.2001 -
Aviation
Blue Ocean Academy
Dubai UAEAviation
Skyline University
Sharjah UAEDiploma in Beauty Therapy.
ISAS Beauty School
DubaiSkills
Documentation and reporting
Complaint resolution
Sales expertise
Report preparation
Customer Relations
Problem-solving
Outstanding communication skills
Scheduling
Team collaboration
Client Relationships
Brand development
Social media sites
Recordkeeping
Interests
Sales And Marketing
Building Good Relationships and learning from new environments
Learning New skills
Working in a challenging team environment
Languages
Baluchi (mother tongue)
English speaking and writing.
Urdu/Hindi.
Driving License
Valid UAE Driving License.
Visa
Family visa UAE (Transferable)
Availability
can join immediate.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Promoter
Smoker Center
01.2020 - 10.2022
Customer Service Agent
Bin yabber Driving School
02.2019 - 02.2022
Office Assistant
Al Diyar driving School
02.2016 - 01.2019
Bachelor of Arts - Social Studies Education
Sarhad University of Science And Technology
04.2001 -
Internship Student
Sharjah International Airport
Aviation
Blue Ocean Academy
Aviation
Skyline University
Diploma in Beauty Therapy.
ISAS Beauty School