Fadle Allah Bouya
Abu Dhabi
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
12
12
years of professional experience
Work History
Leasing Manager and Property Managment
Unlock Property L.L.C
Abu Dhabi, United Arab Emirates
04.2024 - Current
- Reviewed agent activities to check performance and optimize approaches.
- Updated online listings to reflect accurate property details and viewing availability.
- Processed new tenancy applications quickly to minimize payment disruptions between lettings.
- Coordinated maintenance and repair work by scheduling tradesmen and updating tenants.
- Responded to emergency call-outs and implemented required repairs, maintaining tenant satisfaction and property safety.
- Managed profit and loss forecasting for improved property planning insight.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Head of Leasing
Gewan Holding
Abu Dhabi, UAE
07.2023 - 03.2024
- Led shifts and motivated team to drive sales.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Wrote and filed reports each day on current leasing activities.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
Leasing manager
New Start Property Management L.L.C
Abu Dhabi, UAE
10.2020 - 06.2023
- Reviewed agent activities to check performance and optimize approaches.
- · Negotiating with a great diversity of clients individuals and companies from all nationalities.
- Finalist in the Best Agent 2021 – Bayut Rewards
- In 2021 I closed 40% of all sales contracts
- Conducting projects knowledge trainings for brokers
- Updated residents on changes to rent and terms through formal notifications.
- Marketed properties on social media channels to increase interest and minimize turnaround times.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Coordinated maintenance and repair work by scheduling tradesmen and updating tenants.
- Updated online listings to reflect accurate property details and viewing availability.
- Processed new tenancy applications quickly to minimize payment disruptions between lettings.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Senior executive
New Star Property Management L.L.C
Abu Dhabi, UAE
09.2019 - 10.2020
- Spearheaded enterprising business initiatives, leading to [Number]% revenue increases.
- Championed upward feedback to empower staff in professional training and development.
- Aligned progress of multiple team projects with overarching company values, achieving agreed Key Performance Indicator targets.
- Drafted and produced financial reports, presenting materials to High Net Worth clients.
Controller Management
Leilmoun L.L.C
Essaouira, Morocco
01.2016 - 06.2019
- Sales Accounts.
- Customer service.
- Liaising with customers.
- Touring and entertaining tourist.
- Administration.
Front Desk Department Officer (Internship)
Sofitel Mogador Golf & SPA
Essaouira, Morocco
01.2015 - 10.2015
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Scheduled and confirmed appointments for entire management team.
- Streamlined operations by organising files and documents to implement improved workflow and organisation.
- Processed cheques, loans and promissory notes.
- Responded to telephone enquiries from clients, vendors and members of public.
- Assessed client satisfaction and communicated issues to organisational leaders.
Accounts Assistant (Internship)
Sofitel Mogador Golf & SPA
Essaouira, Morocco
01.2013 - 11.2014
- Verified items billed against items received, following up with vendors to reconcile variances.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
- Reconciled all company accounts, including credit cards and expenses.
- Produced accurate general ledger entries with [Software].
Education
Diploma - Hospitality & Tourism
Institute of Technical in Hospitality & Tourism
Diploma of Education - Diploma of Qualifying Training
Office Automation Home of Citizen
Higher National Diploma - High School Equivalent in Economics & Management
MED 6
Specialized Technician in Business Management - Microsoft Office Pack (Word, Excel, PowerPoint)
Institute of Technical in management
Skills
- Team development strategies
- Client support
- Ability to work with people of various
- Customer relationship management
- Cost-effective budget control
- Organizational skills
- Employee coaching and mentorship
- Friendly, Positive Attitude
- Customer Service
- Teamwork and Collaboration
Languages
Arabic
Native
French
Native
English
Fluent
Timeline
Leasing Manager and Property Managment
Unlock Property L.L.C
04.2024 - Current
Head of Leasing
Gewan Holding
07.2023 - 03.2024
Leasing manager
New Start Property Management L.L.C
10.2020 - 06.2023
Senior executive
New Star Property Management L.L.C
09.2019 - 10.2020
Controller Management
Leilmoun L.L.C
01.2016 - 06.2019
Front Desk Department Officer (Internship)
Sofitel Mogador Golf & SPA
01.2015 - 10.2015
Accounts Assistant (Internship)
Sofitel Mogador Golf & SPA
01.2013 - 11.2014
Diploma of Education - Diploma of Qualifying Training
Office Automation Home of Citizen
Higher National Diploma - High School Equivalent in Economics & Management
MED 6
Specialized Technician in Business Management - Microsoft Office Pack (Word, Excel, PowerPoint)
Institute of Technical in management
Diploma - Hospitality & Tourism
Institute of Technical in Hospitality & Tourism