Fady Hany Fouad
Haram,Egypt
Summary
Highly experienced in business operations and management with focus on strategic planning and team leadership. Capable of driving business growth through innovative strategies and problem-solving skills. Committed to fostering positive work environment and delivering high-quality results.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Senior Commercial Associate
Instashop
Cairo Egypt
2025.01 - Current
- Manage end to end relationships with key retail partners, ensuring strong operational performance, partner satisfaction, and sustainable business growth.
- Analyze commercial and operational data to identify business opportunities, monitor growth trends, and develop action plans aligned with monthly and annual targets.
- Manage junior team members, driving alignment, enhancing capability, and supporting the achievement of shared KPIs.
- Monitor daily operational KPIs and lead category and assortment optimization initiatives to elevate product accuracy and overall customer experience.
- Lead and maintain strategic partnerships, driving collaboration, performance improvement, and long term commercial value.
- Negotiate and execute partner funded marketing campaigns, contributing to increase visibility and higher weekly order volume.
Business Development Associate
InstaShop
2023.04 - 2024.12
- Conduct thorough market research to identify potential business opportunities and trends in the e-commerce and grocery delivery industry.
- Analyze competitor strategies and market dynamics to develop insights that contribute to business development strategies.
- Identify and cultivate relationships with potential clients, partners, and vendors.
- Build and maintain strong relationships with clients, addressing their needs and concerns.
- Identify and pursue strategic partnerships that align with InstaShop's business objectives.
- Negotiate and finalize partnership agreements, ensuring mutually beneficial terms.
- Work closely with marketing, operations, and technology teams to ensure alignment of business development strategies with overall company goals.
- Gather and analyze customer feedback to identify areas for improvement in products or services.
Sales Account Manager
E-Solutions Egypt
2022.12 - 2023.04
- Generate new business using existing and potential customer networks.
- Manage a portfolio of accounts to achieve long-term success and develop positive relationships with clients.
- Act as the point of contact and handle customer’s individual needs.
- Suggest actions to improve sales performance and identify opportunities for growth.
Sales Engineer
Rieckermann GmbH
2021.06 - 2022.11
- In charge of machinery, periphery and spare parts sales in the Plastics Division.
- Manage technical integration, systems engineering program management, customer support and program management.
- Attend trade shows and seminars to promote products and network with industry contacts.
- Represented Rieckermann in some events like “The Big 5 for Construction” and “PLASTEX for Plastics manufactures” here in Egypt.
- Provide technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Deliver technical sales presentations to prospects and presented benefits and value of products.
Education
Pre-Masters Elective courses - Mechatronics Engineering
German University Campus
Berlin, Germany 2018.08 - 2019.01
BSc. - Mechatronics Engineering
German University in Cairo
Cairo, Egypt 2014.09 - 2019.06
Skills
- Excel proficiency
- Public speaking confidence
- Client Relationship Management
- Team Leadership
- Results-Driven attitude
- Strategic brand partnerships
- ERP systems
Languages
English
Fluent
German
Intermediate
References
References available upon request.
Timeline
Senior Commercial Associate
Instashop
2025.01 - Current
Business Development Associate
InstaShop
2023.04 - 2024.12
Sales Account Manager
E-Solutions Egypt
2022.12 - 2023.04
Sales Engineer
Rieckermann GmbH
2021.06 - 2022.11
Pre-Masters Elective courses - Mechatronics Engineering
German University Campus
2018.08 - 2019.01
BSc. - Mechatronics Engineering
German University in Cairo
2014.09 - 2019.06