Fahad Ali

• Contacting staff who is leaving the organization for a brief information session regarding End of Service process.
• Assisting walk-in staff with EOSB queries.
• Preparing End of Service document for all payroll.
• Ensuring Ex-staff receives their pending due like incentives, Overtime, bonus, and relocation allowances within TAT.
• Taking appropriate department approvals before releasing the EOSB to staff's account.
• Assisting ex-staff with visa cancellation Process.
• Ensuring all required documents are updated in the HCM and shared folder before final payout.
• Coordinating with different business units/HRBP if any additional payout to be processed for special cases.
• Mongering escalation and resolving issues.
• Coordinate with different teams such as IT team, GSU, the HR banking team to make sure all required actions are performed before releasing the final payout.
• Handling Deceased cases EOSB ensures the proper protocols are followed for payment of staff such as dues / life insurance amount as per UAE law and staff inherent will.
• Uploading paid EOSB files to the HCM and share folder.
• Working on UAE National & GCC National pension.
• Preparing the daily reports to present.
• Organize workflow and ensure that the team understands their dues or delegated tasks
• Distribute work among the team accordingly and ensure it's completed within the TAT
• Monitor the team's productivity and provide constructive feedback and coaching
• Prepare and submit performance reports to the line manager
• Provide weekly reports to the management.

Process online visa employment visa for our staff through Smart channel (GDRFA).

Process New/Renew Emirates ID applications (ICA) for staff.

Process overseas business trips visa for senior managers and stakeholders.

Process medical from DHA portal and coordinate with staff for the blood test accordingly.

Arrange weekly DHA Tawajood medical service at HR Premise for staff.

Visiting Government departments Dubai Immigration (GDRFA), DHA medical center, and ICA Emirates ID centers for document clearance.

Knowledge of the online system of (MOHRE).

Responding to employee's queries via Email and Phone calls for the visa, Emirates ID, and medical process.

Coordinate with employee in order to collect the complete required documents for the visa, Emirates ID, and medical process.

Update in the Oracle Empower (SHRM) and HCM once documents are received.

Update Oracle Empower (SHRM) and HCM visa details once the visa stamping process is completed.

assign the workflow and ensure that team understands their duties or delegated tasks.

Distribute work among the team accordingly and ensure it’s completed within the TAT.

Ensure Oracle Empower (HRMS) and HCM is timely updated once the task is completed.

Monitor the team’s productivity and provide constructive feedback and coaching.

Receive and track employee and customer complaints and resolve problems.

Participate in HR projects and events.

Quarterly check offender list from Dubai immigration.

Prepare and submit performance reports to the line manager.

Provide weekly reports to the management.

Ensure Account reconciliation is completed daily basis.

Downloading daily finance reports from Oracle Empower (SHRM).

Tally daily receipts with bank accounts statements and ensure all are accurate.

Handling Petty cash account.

Download daily Paid invoices reports and ensure transactions are paid by the finance department after approved by respective departments.

Follow Up with approvers for pending bills approval daily basis.

Update daily finance records and report to the line manager accordingly.

• Process all kinds of visa application forms through the immigration smart channel (GDRFA) system and labor (MOHRE) online system
• Vising Government Departments MOHRE, Dubai Immigration, DHA, DED, and MOFA, for document clearing
• Process New/renew Emirates ID applications through (ICA) Process New/Renew medical for staff and customers through (DHA) Greet customers warmly and assist them accordingly
• Arranging important documents and ensure placed in the company records
• Ensure employee's resident visa, Emirates ID, and labor work permits are up to date.
• Maintaining a database of all documents, such as; passport copies, visa copies, labor permits, trade licenses, and immigration cards by scanning all documents and directly updating the database when details changed
• Submit documents to the Ministry of Labor for work permit applications
• Assist in all general inquiries related to labor (MOHRE) and immigration (GDRFA) departments
• Prepare daily account report and send to HR Manager.

• Process all kinds of visa applications in Dubai immigration (GDRFA)
• Process new/renew Emirates ID applications for staff and customers
• Process new/renew medical applications for staff and customers
• Process (GDRFA) online visa applications for employment, visit, and tourist visa
• Vising Government Departments MOHRE, Dubai Immigration, DHA, DED, and MOFA, for document clearing
• Greet customers and assist them accordingly
• Provide information accordingly regarding the services we provide
• Handling visa application/Cancellation/Renewal/New processes
• Follow up work from the Ministry of Labor for applied visa and other applications
• Follow up work from Immigration/labor/economic department and other government departments
• Follow up for new/renew labor cards and work permits
• Maintaining a database of all documents, such as; passport copies, visa copies, labor permits, trade licenses, and immigration cards by scanning all documents and directly updating the database when details changed
• Arrange all-important documents in company records
• Generate daily finance reports and provide them to management.