Summary
Overview
Work History
Education
Skills
Certification
Major Projects
Timeline
Generic

FAHAD FAISAL

Project Manager
VILLA G54 JUMEIRA VILLAGE TRIANGLE DUBAI

Summary

Project Manager with 18 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Designed,developed and deployed IT solutions in banking, health,Govt and telecom industries.Specialized in datacenter deployment, application development, integration, information security, and virtualization. Executed projects by adhering to production schedule and budget, Managed procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management, also retained enthusiasm for technical skills.

Overview

16
16
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Project Manager

Citrus/Redington
3 2022 - 02.2024
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed and initiated projects, managed costs and monitored performance.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
  • Identified plans and resources required to meet project goals and objectives.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Technical Manager- Projects

Harman Technologies JAFZA
09.2019 - 01.2022
  • Develop a detailed project plan to monitor and track progress
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Ownership and accountability of the product/Project delivery along with hands-on approach through the software development life cycle
  • Maintain awareness and point of view on emerging technologies
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Manage expectations, set realistic goals, and achieve them
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Responsible for the product architecture and documentation
  • Investigate and resolve software quality issues and escalate situations according to processes
  • Involved in mapping Agile process into JIRA application.
  • Created a Web automation framework using Cypress.io




<p>Technical Manager- product development and projects</p> <p></p>

MACS-G Solutions DMCC
09.2014 - 08.2019

  • Worked effectively with top management to develop long term product road map

  • Lead the research and development department

  • Research, evaluate and introduce new technologies
  • Responsible for the product architecture and documentation
  • Create and maintain development methodologies and architecture documentation

  • Enforce coding standards across all departments

  • Analyze user requirements and usability metrics to ensure customer satisfaction

  • Apply architectural and functional specifications to each project
  • Develop and revise statements of work, including accurate time and cost estimates
  • Lead the Technology Division by guiding, coaching and mentoring the engineers



<p>Technical consultant</p> <p></p>

Intertec systems
12.2005 - 03.2014

  • Involved in large scale integration projects which enabled automation of disconnected business processes across the firm.
  • Integrated cosmocall contact center solution with various banking systems,this enabled the IVR to have self service like balance inquiry,fund transfer,statements by fax,mobile phone recharging etc..This self services s reduced the call volume of Customer Relationship Representative (CSR) by 70 %
  • Developed assistance screens to banking agents to serve the caller with immediate information from banking systems.
  • Involved in large scale deployment of cosmocall contact centre in ISP like TATA communication Ltd and in various service providers like INVITA,Legato etc.
  • Involved with customer's technical team to provide solution for end consumer
  • Worked on technical proposal, Technical diagrams, Estimation of man days
  • Worked in the Pre-sales Team, Demonstrated and presented the business overview based upon the client requirements
  • Played Lead role in the API module development of various applications like Phone payment, ERP, Hotel management Application
  • Worked with IT security team in Application Security projects and reviewed the codes
  • Worked on Application integration with cosmocom Contact center solution with CRM,Helpdesk & banking systems
  • Implemented MS-CRM

  • Integrated IVR channel with ATM system, Core banking & credit card system

  • Integrated with Zain, Batelco service providers interface to create Mobile topup & bill payment features inside the IVR

  • Developed Interface for IVR channel for Blocking and unblocking ATMcards
  • Developed IVR Reports

Education

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 Master of Computer Applications
05.2012 -

Skills

  • Azure Cloud
  • JIRA
  • Cypress Web Automation
  • AWS
  • Microsoft Technologies
  • IOS APP
  • Android
  • PMP
  • MS SQL
  • Programming Languages :-Net (vbnet,aspnet,c#net), Visual Studio 60(vb60,asp), Vb script, java script,WsScript, VBS, C ,C
  • Integration methods :- COM, Web services, Socket Programming, IBM MQ,TIBCO
  • Protocol :- Sip, H 323, SOAP, HTTP
  • BI : - devexpress , MS reports, Crystal Reports 9
  • Compliance Monitoring

Certification

PMP - Project Management Professional

Major Projects

Involved in the development of  HSE software application from the scratch. Implemented the On-Premise Enterprise application along with the transformation of current solution to SAAS offering of the HSE application.

Application development is done using Native IOS , android studio & REST API used for  mobile interfaces,.net,Angular JS & HTML 5 used for web interfaces , ms sql for database & Triple DES for encryption.

Workflow activities are executed through window service(.net) ,flexera installsheild used for packaging . 

Dashboard is implemented using DEVexpress libraries, code repository is managed through Tortoise SVN.

The details of the MACS-G solutions are in www.macs-g.com.The other products  which we developed for MACS-G are https://www.macs-g.com/products .

The HSE solution has been implemented at Petroleum Development Oman(PDO),MB Petroleum,Trinidad Drilling  & Mazrui Energy Services .



Timeline

Technical Manager- Projects

Harman Technologies JAFZA
09.2019 - 01.2022

<p>Technical Manager- product development and projects</p> <p></p>

MACS-G Solutions DMCC
09.2014 - 08.2019

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 Master of Computer Applications
05.2012 -

<p>Technical consultant</p> <p></p>

Intertec systems
12.2005 - 03.2014

Project Manager

Citrus/Redington
3 2022 - 02.2024

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