Hi, I’m
JANAT NABAKOOZA HOSTESS
Sharjah
Summary
Upbeat Restaurant Hostess well-versed with reservations and scheduling. Alert and observant to customer needs. Track record of addressing questions and resolving complaints in professional manner.
Overview
4
years of professional experience
6
years of post-secondary education
Work history
al safadi restaurantdubai rigga, uae
Restaurant hostess
2023.07 - 2024.06 (11 education.months_Label)
Job overview
- Ensured smooth operation of front house duties for efficient service.
- Facilitated customer inquiries, resulting in improved guest experience.
- Managed reservation system to avoid overbooking.
- Supervised setting and clearing of tables, maintaining restaurant's high standards.
- Handled complaints with patience and professionalism, ensuring customer retention.
MYSTILL HOTELKAMPALA, UGANDA
Hostess
2022.01 - 2023.02 (1 education.year_Label & 1 education.month_Label)
Job overview
- Enhanced guest experience by welcoming patrons warmly upon arrival.
- Managed reservations and seating arrangements for smooth operations.
- Maintained a clean entrance area, creating an inviting atmosphere.
- Provided excellent customer service to ensure repeat business.
- Assisted in setting up and clearing tables for improved dining experience.
SPEKE RESORT HOTELKAMPALA, UGANDA
Waitress assistant
2020.12 - 2021.10 (10 education.months_Label)
Job overview
- Maintained cleanliness in serving and dining area for hygienic environment.
- Assisted in menu planning, contributing to variety and innovation.
- Collaborated with team to provide efficient service during peak hours.
Education
Islamic University in UgandaUGANDA
Bachelor's Degree in Mass Communication from MASS COMMUNICATION
2016.01 - 2019.08 (3 education.years_Label & 7 education.months_Label)
Kawanda Secondary SchooLUGANDA
Uganda Advanced Certificate of Education from ARTS
2013.02 - 2015.10 (2 education.years_Label & 8 education.months_Label)
Skills
- Patience and composure
- Seating arrangement
- Server coordination
- Conflict mediation
- Food safety regulation
- Familiarity with dietary restrictions
- VIP handling
- Team player
Languages
English
Advanced
Timeline
Restaurant hostess
al safadi restaurant
2023.07 - 2024.06 (11 education.months_Label)
Hostess
MYSTILL HOTEL
2022.01 - 2023.02 (1 education.year_Label & 1 education.month_Label)
Waitress assistant
SPEKE RESORT HOTEL
2020.12 - 2021.10 (10 education.months_Label)
Islamic University in Uganda
Bachelor's Degree in Mass Communication from MASS COMMUNICATION
2016.01 - 2019.08 (3 education.years_Label & 7 education.months_Label)
Kawanda Secondary SchooL
Uganda Advanced Certificate of Education from ARTS
2013.02 - 2015.10 (2 education.years_Label & 8 education.months_Label)