Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

fahad YAQOOB ALBALOOSHI

Dubai

Summary

Results-oriented supervisor specializing in team development and operational management. Expertise in resolving customer issues to enhance satisfaction and loyalty. Committed to maintaining workplace organization and compliance with health and safety standards. Proven ability to drive productivity and morale through effective teamwork and communication while managing daily operations to ensure high service quality.

Overview

12
12
years of professional experience

Work History

Supervisor

Road & Transport Authority
Dubaii, UAE
12.2024 - Current
  • Resolved customer complaints promptly, transforming negative experiences into positive outcomes.
  • Maintained cleanliness and organisation in workplace, contributing to a safe and efficient environment.
  • Provided clear instructions to staff, promoting consistency in production output.
  • Oversaw daily operations, ensuring adherence to health and safety regulations.
  • Monitored worker behaviours and enforced safety standards for consistent protections.
  • Encouraged a positive working atmosphere, fostering teamwork and collaboration.
  • Managed shift rotas and holiday schedules, ensuring optimal staffing levels at all times.
  • Coordinated with various departments to streamline processes, enhancing operational efficiency.

EMPLOYEE

Al Hadeeth Bakery
Dubai, UAE
03.2022 - 11.2025

Assisted in managing daily production tasks to support product quality standards.
Ensured adherence to hygiene and safety procedures.
Facilitated inventory management and coordinated with suppliers.
Provided customer service and completed daily order fulfilment.

Customer Service

Mubayaa Real Estate
Dubai, UAE
07.2014 - 08.2018
  • Assisted customers by responding to queries and concerns promptly.
  • Supported the streamlining of customer service procedures to enhance response times and efficiency.
  • Committed to delivering friendly and informative customer service to promote satisfaction.

Education

Certificate of Higher Education -

Dubai School
Dubai, UAE
01-2011

Skills

  • Operations management
  • Performance monitoring
  • Shift scheduling
  • Quality assurance
  • Customer relationship management
  • Customer service
  • Team building
  • Staff training
  • Problem solving

Languages

Arabic
First Language
English
Upper Intermediate
B2

Timeline

Supervisor

Road & Transport Authority
12.2024 - Current

EMPLOYEE

Al Hadeeth Bakery
03.2022 - 11.2025

Customer Service

Mubayaa Real Estate
07.2014 - 08.2018

Certificate of Higher Education -

Dubai School
fahad YAQOOB ALBALOOSHI