Fahdah Farzan
Abu Dhabi,United Arab Emirates
Summary
Detail-oriented professional specializing in material handling and workshop tools, with a strong foundation in lean methodology. Proven ability to multitask and manage quotas while prioritizing customer service and effective communication. Experienced in public speaking, travel coordination, and booking systems, with fluency in multiple languages. Certified in first aid, dedicated to achieving exceptional results and operational efficiency.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Machine Operator
Miral Experience
Abu Dhabi, UAE
2023.03 - Current
Assisted in managing inventory of machine parts to support timely replacements.
Conducted quality control checks to ensure adherence to product standards.
Worked collaboratively with team members to help meet production deadlines.
Supported implementation of safety measures to minimise workplace accidents.
Tour Guide
Guide To Pakistan
Islamabad , Pakistan
2022.10 - 2023.02
Facilitated group management during tours, ensuring engagement and structure.
Provided exceptional service, receiving positive customer feedback.
Adhered to time schedules, respecting tourists' time constraints.
Monitored compliance with health and safety regulations throughout tours.
Front Desk Receptionist
Pearl Continental Hotel
Islamabad , Pakistan
2021.01 - 2022.10
Facilitated communication among departments through effective message management.
Assisted in resolving customer complaints with professionalism.
Coordinated appointment scheduling with attention to detail.
Arranged travel logistics for senior executives to ensure smooth business operations.
Assistant Supervisor
Habibi Restaurant
Islamabad , Pakistan
2020.09 - 2021.01
Assisted in resolving conflicts within teams to ensure smooth operations.
Supported adherence to company policies while overseeing daily unit activities.
Guided staff on new software tools to improve team technical skills.
Monitored employee performance to maintain high quality service.
Education
High School Diploma - Management
Collage of Tourism and Hotel Management
Islamabad, Pakistan 2019.05 - 2021.03
Skills
- Material handling expertise
- Workshop tools proficiency
- Decision-making skills
- Multitasking ability
- Lean methodology knowledge
- Precision handling
- Procedure adherence
- Language proficiency
- Travel arrangements expertise
- Active listening
- Booking systems familiarity
- First aid certification
- Customer service orientation
- Public speaking skills
- Quota and KPI management
Timeline
Machine Operator
Miral Experience
2023.03 - Current
Tour Guide
Guide To Pakistan
2022.10 - 2023.02
Front Desk Receptionist
Pearl Continental Hotel
2021.01 - 2022.10
Assistant Supervisor
Habibi Restaurant
2020.09 - 2021.01
High School Diploma - Management
Collage of Tourism and Hotel Management
2019.05 - 2021.03