Hospital Mangement System (HMS)
Faheem Abdul Wahab
Administration And Coordination
Dubai,DU
Summary
Highly dependable professional with more than 4 years of combined work experince in Oman, United Kingdom and United Arab Emirates providing sales, administrative support, accounting and financial reporting to different departments in the company. Exhibits a high degree of flexiblility with proven ability to establish and maintain an effective working relationship with people of diverse cultural backgrounds. Detail oriented and could prioratize workload, able to coordinate several activities at once, quickly analyse and resolve a specific problems and cope with deadlines. A quick learner and eager to develop more skills to impart the same to others and work well with a team.
Well-qualified Property administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Organized Leasing Consultant with abundant experience working with landlords, channel partners and agents. Known for working quickly and maintaining professionalism in high-pressure situations. Problem-solver with exceptional eye for detail and great listening skills.
Diligent Leasing Consultant with experience in commercial, residential, Villas and Warehouse leasing. Skilled in real estate management system software (blue chip powered by visual studio) and payment processing with training invoice generation, bank and cash recipt, ledget and payment collection. Great problem-solving skills with goal-oriented mindset.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
5
5
Languages
1
1
Driving license : UAE, Oman and India
Work History
Leasing Administrator
Al Ansari Hospitality L L C
Dubai
06.2021 - Current
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Responded to requests and scheduled appointments for property showings.
- Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Distributed and followed up on tenant renewal notices.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Escalated major issues to property manager for immediate remediation.
- Collected rent and tracked resident payments and information in computer system.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Filing all the signed contracts for the office copy and reference
- Follow up with land department / RERA rental dispute
- Coordinate maintenance department for any maintenance issue raised by the tenant and resolve.
Administration and Coordination
Al Salama Polyclinic
Muscat , Oman
09.2018 - 10.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team-building activities to enhance working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Increased customer satisfaction by resolving issues.
- Handled Number calls per day to address customer inquiries and concerns.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved problems, improved operations and provided exceptional service.
Operations Coordinator
Green Gate Restaurant Stirling
United Kingdom
11.2016 - 11.2017
- Worked with vendors to make purchases and reconcile invoices.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Reviewed operations reports to understand numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Evaluated upcoming program plans to forecast expected resource needs.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Bachelors In Computer Application - Computer Application
Bharathiar University
Tamil Nadu 09.2013 - 09.2016
Msc Computer Science - Computer Science
University of Hertfordshire
United Kingdom 09.2016 - 09.2022
Skills
Local market conditions
Prospecting assistance
Business processes and procedures
Property tours and inspections
Staff Management
Maintenance requests
Relationship building and retention
Leasing and sales
Property management
Administrative support
Business Development
Telephone and email etiquette
Property Inspections
Database Management
Training and mentoring
Team Building
Marketing and advertising
Lease writing
Account management
Contract Negotiation
Fair housing policies
Decision making
Leadeship quality
Quick learner
Software
Real Estate Management System (HMS)
Ms Office
Timeline
Leasing Administrator
Al Ansari Hospitality L L C
06.2021 - Current
Administration and Coordination
Al Salama Polyclinic
09.2018 - 10.2021
Operations Coordinator
Green Gate Restaurant Stirling
11.2016 - 11.2017
Msc Computer Science - Computer Science
University of Hertfordshire
09.2016 - 09.2022
Bachelors In Computer Application - Computer Application
Bharathiar University
09.2013 - 09.2016