FAHEEM GUL BHATTI
Abu Dhabi ,United Arab Emirates
Summary
Accustomed & experienced Procurement Executive with more than 19 years hands-on managerial experience in Finance, budgeting & Auditing, Supply Chain, Procurement & Purchase Management, Hard & Soft Services, Customer & Retail Services, Safety & Security Operations.
Proficient & well versed in budget management, commercial & assertive acumen to negotiate contracts, large scale procurement; adopts in depth knowledge of industry trends, competent background in continual process improvement, cost reduction while maintaining high quality product.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Procurement Coordinator
MAIR GROUP - Makani Real Estate
Al Ain
03.2021 - 09.2025
- Oversee end-to-end procurement from creation of PR till contracts management.
- Oversee tendering process of PMDs / PMCs for Makani Real Estate.
- Oversee FMC – Fit out, Hard Service, Third Party inspections, unit modification and operations related tendering process.
- Oversee strategic procurement for residential complex, Malls & community centers activation.
- Oversee SRM – Vendor management.
- Contracts Management for large scale procurement, marketing, event / exhibitions and FM services.
Procurement & Inventory Controller
Al Ain Mall
Al Ain
05.2020 - 03.2021
- Planning, organizing and managing the end-to-end procurement cycle.
- Preparing RFQs, procuring goods and services (negotiating with suppliers, processing purchase orders, and analyzing market data).
- Optimizing costs and quality, emphasizing on supply chain management, vendor management, contract negotiation, inventory, control, data analysis, and risk management.
- Managing inventory (including tracking, auditing, and forecasting).
- Maintaining, organizing, clean and secure storage areas, ensuring proper inventory placement and rotation.
- Preparing monthly consumption report and validating in store stock ensuring sufficient stock for the Malls day-to-day operation.
Soft Services Executive
Al Ain Mall
Al Ain
06.2019 - 04.2020
- Supervise daily housekeeping to maintain mall cleanliness and hygiene.
- Recruit, trains, and manage staff for high performance.
- Conducts inspections to ensure safety and service standards.
- Manages inventory, procurement, and cost controls.
- Ensures compliance with health, safety, and environmental regulations.
- Handle complaints and coordinates with departments for smooth operations.
- Implements SOPs, waste management, and sustainability initiatives.
- Delivers staff training and responds to emergencies situations efficiently.
- Maintains reports and optimizes staffing during peak periods.
- Recommends equipment upgrades and supports pest control efforts.
Duty Officer (OPERATIONS)
Al Ain Mall
Al Ain
05.2018 - 05.2019
- Oversaw daily mall operations and served as the main liaison across all departments.
- Ensured smooth coordination with vendors to maintain safety, cleanliness, and efficiency.
- Conducted inspections to uphold mall standards and safety compliance.
- Managed real-time response to emergencies, incidents, and customer complaints.
- Handled tenant relations, fit-outs, and lease compliance with leasing teams.
- Supervised front-of-house operations, delivering premium guest experiences.
- Coordinated with security on incident reporting, CCTV reviews, and crowd control.
- Worked with FM teams on MEP, HVAC, and maintenance to reduce downtime.
- Led operational briefings and maintained detailed Duty Manager reports.
- Supported events, VIP visits, and marketing activations with operational readiness.
Customer & Tenant Relation Officer
Al Ain Mall
Al Ain
10.2016 - 04.2018
- Attending Mall visitors and assisting them with inquiries and offers and upcoming events at the Mall to keep the customers engaged with the Mall to increase the footfall.
- Collecting customers data during campaigns and events sharing with marketing team to have sufficient data base to analyse the further as per their requirement and design future chart of attractions.
- Handling complaints from the Mall occupants and refereeing to concern for their further course of action.
- Submitting daily activity report containing customers database, complaints from customers and Tenants.
Project Supervisor
Star Security Services
Al Ain
04.2014 - 09.2016
- Supervise the daily Mall operation, ensuring the safety and security of Mall occupants.
- Handling complaints from the Mall occupants and take necessary steps as per the given SOPs from the Mall management align to govt regulations.
- Handling emergency situations, such as fire evacuation in case of fire and life safety situations, to call up the authorities whatever is feasible to do so.
Project Supervisor
Star Security Services
RAK Mall, Ras Al Khaimah
12.2012 - 04.2014
- Supervise the daily Mall operation, ensuring the safety and security of Malls occupants.
- Handling complaints from the Mall occupants and take necessary steps as per the given SOPs from the Mall management align to govt regulations.
- Handling emergency situations, such as fire evacuation in case of fire and life safety situations, to call up the authorities whatever is feasible to do so.
Duty Manager
Pearl Continental Hotels
Muzaffarabad, Pakistan
09.2008 - 11.2011
- Supports daily hotel operations alongside the GM and Front Office leadership.
- Oversaw Front Office functions, ensuring seamless service in leadership absence.
- Managed VIP guest experiences, room inspections, and complaint resolution.
- Maintained brand standards in service quality, team performance, and compliance.
- Led staff training in guest service, safety, and SOP adherence.
- Analyses feedback and data to drive service improvements and prevent issues.
- Ensured accurate cashiering, data handling, and audit compliance.
- Contributed to hiring, performance reviews, scheduling, and team briefings.
- Promoted upselling and optimized room allocation to boost revenue and satisfaction.
- Represented hotel management during crises, VIP visits, and property tours.
Income Auditor
Pearl Continental Hotels
Peshawar, Pakistan
06.2006 - 08.2008
- Verify and reconcile daily revenue reports from all outlets, including Rooms, Restaurants, and Banquets, ensuring accuracy and compliance with hotel standards.
- Review and audit the Daily Sales Recapitulation, identifying discrepancies and ensuring proper documentation of revenue streams.
- Distribute Early Bird Reports to relevant Department Heads to support informed decision-making during daily management meetings.
- Ensure timely handover of daily cash and cheque collections to the General Cashier, with proper documentation and accountability.
- Conduct On-the-Job Training (OJT) for Cashiers and Night Auditors, enhancing their accuracy, compliance, and performance in financial procedures.
Education
Bachelor of Commerce (B.com) -
University of Peshawar
Peshawar, KPKSkills
- Strategic Procurement & Sourcing
- Contract & Negotiation
- Financial & Analytical Acumen
- Leadership & Communication
- Technology & Digital Procurement
- Ethics & Sustainability
- Time management expertise
- Risk mitigation
- Cost management
- Customer Service
Certification
- Certified International Procurement Manager Institute – Ocean Blue Academy, UAE Governing Body – IPSCMI, USA
- Certified International Procurement Professional Institute – Ocean Blue Academy, UAE Examining Body – IPSCMI, USA
TOOLS & TECH
- SAP – Hana
- Yardi
- Dynamics – D365
- Oracle
- Opera v4
- Fidelio
- Ms Office
Accomplishments
Makani Real Estate-Employee of The Year 2024
LANGUAGE
Arabic (Intermediate)
Intermediate
English (Expert)
Native
Timeline
Procurement Coordinator
MAIR GROUP - Makani Real Estate
03.2021 - 09.2025
Procurement & Inventory Controller
Al Ain Mall
05.2020 - 03.2021
Soft Services Executive
Al Ain Mall
06.2019 - 04.2020
Duty Officer (OPERATIONS)
Al Ain Mall
05.2018 - 05.2019
Customer & Tenant Relation Officer
Al Ain Mall
10.2016 - 04.2018
Project Supervisor
Star Security Services
04.2014 - 09.2016
Project Supervisor
Star Security Services
12.2012 - 04.2014
Duty Manager
Pearl Continental Hotels
09.2008 - 11.2011
Income Auditor
Pearl Continental Hotels
06.2006 - 08.2008
Bachelor of Commerce (B.com) -
University of Peshawar