Hi, I’m
Faijas Kuniyan Kuzhiyil
Sales Assistant
Abudhabi
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
5
years of professional experience
1
year of post-secondary education
5
Languages
Work History
Alain Farms Livestock Production , Abudhabi
Sales Assistant
2021.04 - Current (3 years & 5 months)
Job overview
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Maintained records related to sales, returns and inventory availability.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
- Fielded customer questions to share information about products, availability and pricing.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Nesto Hypermarket , Sharjha
Cashier and Costumer Stratification Center
2019.03 - 2021.04 (2 years & 1 month)
Job overview
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Checked personal identifications during alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed customer refunds and exchanges according to established guidelines.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Welcomed customers and helped determine their needs.
- Mentored new team members on sales software system operation.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Reviewed new promotions and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Mobile Collection , Kerala
Mobile Sales and Service
2017.07 - 2019.02 (1 year & 7 months)
Job overview
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Led projects and analyzed data to identify opportunities for improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Onboarded new temps by entering employee information into systems.
- Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
- Improved operations through consistent hard work and dedication.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Education
Plus Two , Kozhikod, Kerala, India
2016.03 - 2017.03 (1 year)
Skills
Point of sale operation
undefinedTimeline
Sales Assistant
Alain Farms Livestock Production
2021.04 - Current (3 years & 5 months)
Cashier and Costumer Stratification Center
Nesto Hypermarket
2019.03 - 2021.04 (2 years & 1 month)
Mobile Sales and Service
Mobile Collection
2017.07 - 2019.02 (1 year & 7 months)
Plus Two
2016.03 - 2017.03 (1 year)
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