Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Faijas Kuniyan Kuzhiyil

Sales Assistant
Abudhabi
Faijas Kuniyan Kuzhiyil

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.

Overview

5
years of professional experience
1
year of post-secondary education
5
Languages

Work History

Alain Farms Livestock Production
Abudhabi

Sales Assistant
04.2021 - Current

Job overview

  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Maintained records related to sales, returns and inventory availability.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Prepared PowerPoint presentations and Word documents for sales presentations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

Nesto Hypermarket
Sharjha

Cashier and Costumer Stratification Center
03.2019 - 04.2021

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Checked personal identifications during alcohol and tobacco sales.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed customer refunds and exchanges according to established guidelines.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Welcomed customers and helped determine their needs.
  • Mentored new team members on sales software system operation.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Reviewed new promotions and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Mobile Collection
Kerala

Mobile Sales and Service
07.2017 - 02.2019

Job overview

  • Monitored company inventory to keep stock levels and databases updated.
  • Worked with customers to understand needs and provide excellent service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Onboarded new temps by entering employee information into systems.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.

Education

Plus Two
, Kozhikod, Kerala, India

03.2016 - 03.2017

Skills

Point of sale operation

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Timeline

Sales Assistant

Alain Farms Livestock Production
04.2021 - Current

Cashier and Costumer Stratification Center

Nesto Hypermarket
03.2019 - 04.2021

Mobile Sales and Service

Mobile Collection
07.2017 - 02.2019

Plus Two

03.2016 - 03.2017
Faijas Kuniyan KuzhiyilSales Assistant