Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
FAIQ DAMESH ABDULLA

FAIQ DAMESH ABDULLA

RESTAURANT OPERATIONS MANAGER
Abu Dhabi,UAE

Summary

Customer service-focused Restaurant Operations Manager with strong expertise and content knowledge of Food & Beverage. Built career of 11+ years of experience improving restaurant standards in providing quality Food & Beverages Service. Highly skilled in managing employees through entire hiring, training and scheduling areas.

Overview

5
5
Languages
5
5
years of post-secondary education
17
17
years of professional experience

Work History

Restaurant Operations Manager

Texas Roadhouse Corporation, MH Alshaya
Kuwait City, Kuwait
07.2015 - Current
  • Manage all F&B and day-to-day operations within budgeted guidelines and to highest standards
  • Led and directed team members on effective methods, operations and procedures.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Creating and enforcing restaurant policies, targets, and KPIs.
  • Hiring, training, and managing food and beverage staff.

Restaurant General Manager

Maggianos Italian Restaurant, Brinkers International
Jeddah, Saudi Arabia
09.2011 - 06.2015
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Prepared for and executed new menu implementations.

Assistant Restaurant Manager

Samak Dine Deluxe Restaurant
Mangalore, India
10.2010 - 08.2011
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Oversaw food preparation and monitored safety protocols.
  • Coordinated and organized all restaurant inventory.

Management Trainee & Associate Manager

Pegasus-The Multicuisine Family Restaurant, Pegasus Group
Mangalore, India
07.2009 - 09.2010
  • Help Managers complete daily tasks.
  • Understand each department's daily processes and goals.
  • Provide administrative support.
  • Responsible for the smooth operations of the restaurant as well as managing the financial aspect of restaurant equipments.
  • Build sales and control costs within the budget to meet business results.
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.

Consultant Pre-Opening

Self-Employed

Pre-Opening/Consultant for Outlets in India, Algeria, Cameroon, Lebanon, etc.

Industrial Training - Trainee

Hotel Royal Orchid
Bangalore, India
11.2007 - 01.2008

Vocational Training - Trainee

The Park Kolkata
Kolkata, India
05.2007 - 05.2007

Fitness Instructor (Part Time)

Physique -The Unisex Ultra Modern Gym
Mangalore, India
02.2006 - 01.2007

Cyber Cafe Incharge (Part Time)

WebCity Internet Browsing Center
Mangalore, India
03.2003 - 03.2007

Education

Post Graduation Diploma in Hotel Management - Food Services Management

Pacific International Hotel Management School, New Plymouth, New Zealand
06.2008 - 05.2009

Bachelor of Hotel Management - Food & Beverage, Food Production, House Keeping,FO

Sarosh Institute Of Hotel Administration, India
06.2004 - 04.2008

Skills

Programming Language : NIIT Certified : C, C,Java, Advanced Javaundefined

Accomplishments

  • Successfully completed a two day NATIONAL LEVEL SEMINAR on –“Enhancing Guests' hospitality Experiences-Challenges and Strategies”held at Sarosh Institute in Mangalore, Karnataka.
  • Successfully completed a one day seminar on –“Food and Tourism” in collaboration with TAJ MANJARUN HOTEL (TAJ GROUPS, MANGALORE,KARNATAKA) held at Sarosh Institute in Mangalore, Karnataka.
  • Acting as COMPUTER INCHARGE for State Level Intercollegiate Literary &Hospitality skill competition RENDEZVOUS '06, Mangalore.
  • Obtained Certificate for Punctuality & Hundred Percent attendance in all subjects of third year & fourth year BHM for the academic year 2006-2007 &2007-2008.

Timeline

Restaurant Operations Manager - Texas Roadhouse Corporation, MH Alshaya
07.2015 - Current
Restaurant General Manager - Maggianos Italian Restaurant, Brinkers International
09.2011 - 06.2015
Assistant Restaurant Manager - Samak Dine Deluxe Restaurant
10.2010 - 08.2011
Management Trainee & Associate Manager - Pegasus-The Multicuisine Family Restaurant, Pegasus Group
07.2009 - 09.2010
Pacific International Hotel Management School - Post Graduation Diploma in Hotel Management, Food Services Management
06.2008 - 05.2009
Industrial Training - Trainee - Hotel Royal Orchid
11.2007 - 01.2008
Vocational Training - Trainee - The Park Kolkata
05.2007 - 05.2007
Fitness Instructor (Part Time) - Physique -The Unisex Ultra Modern Gym
02.2006 - 01.2007
Sarosh Institute Of Hotel Administration - Bachelor of Hotel Management, Food & Beverage, Food Production, House Keeping,FO
06.2004 - 04.2008
Cyber Cafe Incharge (Part Time) - WebCity Internet Browsing Center
03.2003 - 03.2007
Consultant Pre-Opening - Self-Employed
FAIQ DAMESH ABDULLARESTAURANT OPERATIONS MANAGER